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Customer Relations Admin

12/4/2025

The Customer Relations Admin will assist customers with order fulfillment status and tracking shipments while managing vendor communications. They will also handle invoice data entry and coordinate with outside vendors for orders and deliveries.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
As a company striving to offer our customers high-quality choices and services, Brokering Solutions specializes in providing retailers with competitive products without the compromise of quality. Exceeding our customer's expectations and buying experience is the #1 goal of every Brokering Solutions team member, from management to sales to customer service. With a great understanding and knowledge of today's marketplace and current products available in our industry, we will always work to accomplish the goal of exceeding our customer's expectations on every level. Please let us know how we can be of service to you!
About the Role

Description

We are looking to add a full-time Customer Relations Admin to our team!

Responsibilities:

  • Have excellent customer service skills and great phone presence with external and internal vendors
  • Direct phone calls as needed
  • Assist customers with order fulfillment status and tracking of shipment
  • Utilize inventory software to retrieve real time updates
  • Invoice data entry
  • Coordinate with outside vendors to place orders and schedule deliveries
  • Communicate with executive administrative assistants to handle requests from management and employees

Benefits:

  • Day shift, no weekends 
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan with company matching 
  • Vision insurance 

Requirements

Requirements:

  • Strong sense of responsibility and ability to complete tasks with minimal supervision
  • Proficient with Microsoft Office Suite; specifically, Microsoft Excel
  • Detail oriented
  • Organization skills
  • Impeccable written and oral communication skills
  • Ability to listen and receive direction well
  • Experience managing third party relationships
  • Negotiation skills
  • Freight claim processing is a plus
Key Skills
Customer ServicePhone PresenceOrder FulfillmentInventory SoftwareData EntryVendor CoordinationCommunicationOrganizationNegotiationDetail OrientedMicrosoft OfficeFreight Claim Processing
Categories
Customer Service & SupportAdministrative
Benefits
Dental InsuranceHealth InsuranceLife InsurancePaid Time OffRetirement Plan With Company MatchingVision Insurance
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