Customer Relations Admin
12/4/2025
The Customer Relations Admin will assist customers with order fulfillment status and tracking shipments while managing vendor communications. They will also handle invoice data entry and coordinate with outside vendors for orders and deliveries.
Working Hours
40 hours/week
Company Size
11-50 employees
Language
English
Visa Sponsorship
No
Description
We are looking to add a full-time Customer Relations Admin to our team!
Responsibilities:
- Have excellent customer service skills and great phone presence with external and internal vendors
- Direct phone calls as needed
- Assist customers with order fulfillment status and tracking of shipment
- Utilize inventory software to retrieve real time updates
- Invoice data entry
- Coordinate with outside vendors to place orders and schedule deliveries
- Communicate with executive administrative assistants to handle requests from management and employees
Benefits:
- Day shift, no weekends
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan with company matching
- Vision insurance
Requirements
Requirements:
- Strong sense of responsibility and ability to complete tasks with minimal supervision
- Proficient with Microsoft Office Suite; specifically, Microsoft Excel
- Detail oriented
- Organization skills
- Impeccable written and oral communication skills
- Ability to listen and receive direction well
- Experience managing third party relationships
- Negotiation skills
- Freight claim processing is a plus
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