Agent Manager - DACH

At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

At Sana Commerce, we are building AI enabled demand squads that find and activate buying intent inside our target account list. As a GTM Agent Manager, you are at the center of that model. Your job is to uncover real intent, engage prospects with smart AI assisted outbound, qualify them with MEDDPICC and hand them to our Account Executives through tight daily collaboration.

This is not a traditional BDR role. You will operate tools like Clay, UserGems and our third-party lead generation partners. You will write and refine prompts, guide outreach strategy and spot patterns in the market. You will be a core contributor to pipeline creation in your region.

Who we are:

• Champions of Our League. "We deliver lasting success, balancing quick wins and long-term value."
  We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed.
• Supercharge Our Customers. "We’re revolutionizing B2B commerce together, helping our customers to lead and succeed."
  Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow.
• Determined to Grow. "We embrace challenges, growing and raising the bar for ourselves and our industry."
  We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward.
• Bold Together. "We dare to be bold because we have each other’s back."
  We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes.

What you'll be doing:  

• Drive pipeline creation by running high-volume, AI-supported outbound, acting quickly on intent signals, and qualifying prospects using MEDDPICC before handing them to Account Executives.
• Operate and continuously improve the outbound tech stack (e.g., Clay, UserGems, partner agencies) by owning day-to-day tool strategy, refining prompts and outreach logic, and experimenting with workflows to increase engagement.
• Serve as a core member of the Demand Squad, aligning daily on account prioritization, deciding engagement strategies, collaborating live with AEs on hot accounts, and sharing insights on messaging and persona performance.
• Develop deep regional market expertise by tracking themes, buyer behaviors, new buying centers, and shifts in the market—and translating these insights into recommendations for outreach strategy, ICP/tiering, and buying group targeting.
• Report on performance by owning TAL engagement and qualified opportunity reporting, highlighting patterns, blockers, and wins in standups, and keeping the squad aligned on account movements and intent surges.
• Act as an orchestrator of outbound strategy, leveraging tools, data, prompts, and experimentation to surface demand and accelerate pipeline generation in your assigned region.

What you'll bring:

• Language: Native or near-native German and fluent English.
• Around 2+ years in outbound sales or a similar prospecting role
• Comfortable using AI tools for workflows, outreach and pattern recognition
• Able to build Clay workflows, update prompts and troubleshoot simple issues
• Able to work hybrid in our Dubai office (3 days in office)
• Strong written communication
• Curious mindset, enjoy finding signals and connecting dots
• Someone who thrives in a collaborative sales environment
• Comfortable moving fast and adjusting outreach based on data.

Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please explain your motivation for the role of Agent Manager – Dach in a cover letter; we strongly encourage you to apply if you still feel like you are a great match for this role. Apply now!

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