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Patient Care Coordinator

12/4/2025

The Patient Care Coordinator will greet and check in patients, manage schedules for physical therapists, and collect payments. This role also involves maintaining a welcoming clinic environment and assisting with administrative tasks.

Salary

19 - 21 USD

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Founded in Salt Lake City in 1984, Mountain Land Physical Therapy has been at the forefront of advancing healthcare by empowering movement and helping people live better, more active lives. As the largest outpatient physical therapy provider in the Mountain West, we are proud to operate 60 clinics across Utah, Idaho, and Montana under the Mountain Land, Therapy West, and RPT brands. Our vision is simple yet bold: to ensure everyone has access to a primary care physical therapist. We achieve this through personalized care, innovative solutions, and a commitment to exceeding the expectations of our patients and team members. Mountain Land continues to uphold a strong reputation built on expertise, dedication, and community-focused care. Our services extend to a variety of settings, including: •Aquatic Therapy •Vestibular Rehab •Chronic Pain •Concussion •Dry Needling •EMG & NCS •Hand Therapy •Headaches •Industrial/Work Therapy •Lymphedema Therapy •Pediatric Therapy •Pelvic Floor Therapy •Personal Injury Rehabilitation •Return to Sport Program •Running Program •TMJ/TMD Therapy We also believe in investing in our greatest asset—our staff. By fostering professional growth and providing comprehensive benefits, we empower our team to thrive in exciting and challenging environments. If you share our values and vision, explore our career opportunities and join a team committed to helping people move better and live healthier.

About the Role

Description

Location: 655 S 1200 W, Springville, UT 84663

Schedule: Full-Time, Monday - Friday during clinic hours

Pay Range: $19 - $21/hour

Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks

Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training

The Position:

Mountain Land Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You’ll Do:

Greet and check in patients, creating a friendly and professional first impression

Manage physical therapists' schedules using our scheduling software
Collect co-pays, co-insurance, deductibles, and private payments at time of service
Answer phones and respond to emails with exceptional customer service
Maintain HIPAA compliance and confidentiality in all patient interactions
Keep the front desk and waiting area organized, efficient, and welcoming
Assist with medical record updates and administrative tasks

What We’re Looking For:

Previous front office, medical receptionist, or customer service experience preferred
Comfort using Microsoft Office and learning a scheduling software
Strong communication and multitasking skills
Friendly, team-oriented personality with a professional demeanor
Willingness to learn and grow in a healthcare setting

Why Join Us:

Supportive team culture with mentorship at every stage of your career
Room to grow into roles in medical billing, office management, or clinic operations
Work that makes a difference by helping patients on their journey to recovery

Requirements

High school diploma or equivalent
Friendly, professional communication skills
Comfortable using computers and learning new software
Able to multitask in a fast-paced clinic
Reliable and punctual
Customer service or office experience preferred

Key Skills

Patient SchedulingPayment CollectionCustomer ServiceHIPAA ComplianceMicrosoft OfficeMultitaskingCommunication SkillsTeam-OrientedProfessional Demeanor