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CUSTOMER SERVICE & SALES ASSOCIATE I

12/5/2025

As a Customer Service & Sales Associate, you will assist customers with product knowledge, operate the cash register, and help keep the store organized. You will also restock merchandise and maintain a welcoming environment for customers.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

From our humble beginnings over 60 years ago, Alaska Garden & Pet Supply and Alaska Mill Feed and Garden Center has steadily grown into a local company that employs 60 employees. We strive to offer exceptional service, fair prices and an overall good experience for every customer on every visit. These are the core values established by our founders, the Donatello Family. Alaska Garden & Pet Supply currently operates a garden and pet wholesale distribution business; manufacturing facilities for animal feed, fertilizer, ice melt, wild bird seed; and the Alaska Mill & Feed retail store. The Company’s strong emphasis on customer service, quality products (many of which are made in Alaska by Alaska Garden & Pet Supply), and competitive prices have helped cultivate the family-owned business from a very small beginning in one man’s garage to a large, local company that employs over sixty people. We are proud to serve the entire State of Alaska and to be trusted by pet and garden lovers for over 60 years. As of 2016, we are proud to now be employee owned. Alaska Mill Feed and Garden Center is over 10,000-square-feet of retail store space offering the best selection of premium pet food, supplies, treats, toys, beds, pet supplements, and much more. In addition, our store features unique gifts, a wild bird center, a complete garden center, and housewares. Seasonally, we feature pumpkins and fresh cut Christmas trees.

About the Role

Description

JOB SUMMARY

At Alaska Garden & Pet Supply, Inc. (dba Alaska Mill & Feed), we’re looking for dependable, self-driven, and friendly people who enjoy helping customers and working as part of a supportive team. As a Customer Service & Sales Associate, you’ll assist customers with product knowledge, operate the cash register, restock merchandise, and help keep our store welcoming and organized. Our customers rely on your knowledge of gardening, pets, and animals to make confident purchase decisions. This position is a great fit for someone who enjoys learning, thrives in a fast-paced environment, and takes pride in being part of a reliable, customer-focused team.

EDUCATION & EXPERIENCE

Must be 18 years of age
High school diploma or GED.

REQUIRED SKILLS AND ABILITIIES

Strong customer focus with excellent communication and listening skills
Dependable — our team relies on employees who show up on time, ready to work, and maintain good attendance
Organized, flexible, and able to multitask
Positive attitude that contributes to a welcoming team environment
Ability to work weekends and maintain a flexible schedule

Requirements

DUTIES AND RESPONSIBILITIES

Greet and assist customers, providing product knowledge and guidance
Operate a cash register, ensuring accurate transactions (cash, credit, gift cards, discounts)
Stock shelves and maintain clean, organized displays
Assist with inventory by counting, ordering, and replenishing products
Help maintain a safe, clean, and positive store environment
Perform other duties as assigned by managers and supervisors

PHYSICAL REQUIREMENTS

Frequently lift/move items up to 50 lbs.
Stand and walk for extended periods on hard surfaces
Bend, stoop, reach, and climb stairs/step ladders up to 8 feet
Work indoors and outdoors in varying conditions

WORKING RELATIONSHIP

Collaborate closely with store personnel and supervisors
Support a positive team culture built on respect, reliability, and ownership

About Alaska Garden & Pet Supply, Inc.

Alaska Garden & Pet Supply, Inc. has proudly served Alaskans since 1950. We’re committed to providing quality products, great customer service, and a workplace where dependable, hardworking people can thrive and grow

Application Instructions

Apply online at www.alaskamillandfeed.com
Complete the entire application
Provide professional and/or previous employer references
Employment offers are contingent on the results of criminal background, post offer drug test for illegal substances, and reference checks

Equal Opportunity Statement

Alaska Garden & Pet Supply, Inc. is an equal opportunity employer. We ensure that equal employment opportunity is provided to all individuals regardless of race, color, sex, age, creed, marital status, pregnancy, parenthood, disability, national origin, citizenship, or veteran’s status.

Key Skills

Customer FocusCommunication SkillsListening SkillsDependabilityOrganizationFlexibilityMultitaskingPositive Attitude