Center Director

Description

Proesis Biologics is a contemporary and forward-thinking human source plasma collection platform dedicated to improving the plasma donation journey for all stakeholders. We partner with communities and donors to supply the industry with the high-quality plasma necessary for treating people with rare and chronic conditions worldwide. We strive to create a collaborative and engaging culture focused on bold authenticity, intense curiosity and innovation, fierce donor advocacy, and growth.

Our Houston, TX team is looking for a strong, experienced leader to oversee the center’s daily operations as the Center Director. This position will coordinate directly with the Associate Director and the operations and quality team to manage ongoing center performance. The ideal candidate for this position will have experience leading a team within a healthcare setting, understands and can carry out Standard Operations Procedures (SOPs), will consistently demonstrate the company’s core values while working with Proesis employees, staff and vendors, and others to create a supportive work environment.

Enough with the formalities. Are you ready to work for an organization that truly values you as a person, not just a worker? We don’t simply say our employees are our most valuable resource, we live it with emphasis on providing outstanding benefits related to your time (our PTO and paid Holidays are legit!); health and dental insurance; wages (some sources show we pay in the top 10-15% of the market); and much, much more. By joining our team at Proesis Bio Houston, you will not only be embarking on an exciting professional journey, but you'll also have the chance to make a real, tangible difference in the lives of people across our global communities, each and every day. If we have your attention, please continue reading to learn more about the role.

Requirements

Role and Responsibilities:

• Responsible for the Quality Assurance program as the senior leader of the Center.
• Ensures professional customer service skills, courtesy, and respect from center staff to maximize donor retention.
• Ensures timely response to alarms and maintains alarm system.
• Consistently demonstrate the company’s Core Values while working with Proesis employees, customers, and vendors.
• Will work in coordination with the Associate Director, Operations/Quality to manage ongoing Center performance.
• Manage all aspects of the Center, including, but not limited to, employees, donor retention, production goals, compliance activities, and financial targets.
• Learns and maintains familiarity and compliance with all state and federal regulations, SOPs, Occupational Safety and Health Administration (OSHA) standards, Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal procedures.
• Recruit donors by promoting the Center’s within the community; coordinates incentive programs and marketing initiatives with the Corporate Marketing Team.
• Responsible for maintaining audit readiness related to internal and external audits or inspections; responsible for hosting in conjunction with the Quality Assurance Manager.
• Ensures product is collected, stored, and shipped per SOPs.
• Works with clients and vendors to ensure center needs are met and controlled.
• Responsible for delivering feedback to employees during daily operation and routine performance reviews.
• Conducts, directs, and leads training and related developmental activities in support of operational objectives.

Qualifications and Education:

• Bachelor’s degree in Business Management, Marketing, or Administration, or equivalent experience.
• Two years experience in a similar role
• In-depth knowledge of the human source plasma industry preferred
• Outstanding analytical, problem-solving, and organizational abilities
• Exceptional verbal and written communication skills
• Comfortable with ambiguity in a fast-paced growth environment
• Experience in a start-up environment is a plus
• Enthusiastic about the opportunity to build innovative and efficient processes
• Ability to travel up to 25% of the time

Physical Demands:

• Ability to sit or stand for extended periods for up to four (4) hours at a time.
• Ability to tug, lift, and pull up to fifty (50) pounds.
• Be able to bend, stoop or kneel and climb stairs or ladder.
• Occupational exposure to bloodborne pathogens.
• Regularly required to stand; use hands to, handle or feel objects, tools, or controls.
• Must be able to enter a walk-in freezer with a temperature of -40 C for short periods.
• Specific vision and hearing abilities are required to be successful in the role
  

At Proesis, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.