2-5

Finance Executive, Credit & Collections

12/5/2025

The Finance Executive will follow up with corporate customers on collections and payment matters, including handling customer queries and dispute resolution. They will also conduct credit assessments, review payment extension requests, and support the manager in various projects and reporting.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

StarHub is a leading homegrown Singapore company that delivers world-class communications, entertainment, and digital services. With our extensive fibre and wireless infrastructure and global partnerships, we bring to people, homes and enterprises quality mobile and fixed services, a broad suite of premium content, and a diverse range of communication solutions. We develop and deliver solutions incorporating artificial intelligence, cybersecurity, data analytics, Internet of Things, and robotics for corporate and government clients. StarHub is committed to conducting our business sustainably and responsibly. StarHub is named among TIME’s World’s Most Sustainable Companies 2025 and ranked as the world’s most sustainable wireless telecommunication provider on the Corporate Knights Global 100 (2025). StarHub also ranks 187 on the FORTUNE Southeast Asia 500 in 2025. Listed on the Singapore Exchange mainboard, StarHub is a component stock of the SGX iEdge Singapore Low Carbon Index, iEdge-OCBC Singapore Low Carbon Select 50 Capped Index; as well as the FTSE4Good Index series. Visit www.starhub.com for more information.

About the Role

Finance Executive, Credit & Collections

Follow up with Corporate customers on collections & payment matters, including supporting customer queries & dispute resolution, arrange refunds for terminated accounts or offsets against other active billing accounts
Send payment reminder, letter of demand, arrange termination of service & debt recovery actions
Conduct credit assessment for approval of sales orders & services
Review & approve payment extension & instalment requests
Handle payment allocation & reconciliation
Conduct AR meetings with Sales Team to track collection progress
Support Manager in adhoc projects & management reporting

Qualifications

⦁   Degree or Diploma in Finance, Business or Economics
⦁   At least 3 years of credit and collection experience
⦁   Team player with the ability to also work independently with little supervision
⦁   Excellent interpersonal and communication skills, able to manage internal and external customers
⦁   Advanced skills in MS Office applications and experience in SAP AR module is highly preferred

Key Skills

Credit AssessmentCollectionsPayment MattersDispute ResolutionCustomer QueriesPayment AllocationReconciliationInterpersonal SkillsCommunication SkillsMS OfficeSAP AR ModuleTeam PlayerIndependent WorkAdhoc ProjectsManagement Reporting