Strategic Relationships Business Analyst

Description

Join Our Team as a Strategic Relationships Business Analyst!

Do you thrive on building strong partnerships and ensuring operational excellence? Are you detail-oriented, analytical, and ready to make an impact in a fast-paced healthcare environment? If so, Prime Health Services (PHS) wants YOU on our team!

As a Strategic Relationships Business Analyst, you’ll provide administrative, operational, and analytical support for our PPO network subcontracts and strategic partner relationships. You’ll work closely with the Vice President of Strategic Relationships to maintain compliance, optimize processes, and deliver exceptional service to our partners.

What You’ll Do

• Manage day-to-day administration of PPO sub-networks and partner relationships.
• Maintain accurate contract details and relationship data in CRM systems.
• Coordinate network disruptions, provider updates, and related communications.
• Generate utilization reports and ad hoc analyses for sub-networks and partners.
• Monitor delegated credentialing requirements and ensure compliance.
• Organize and track security and compliance documentation (SOC reports, HITRUST, etc.).
• Support reconciliation of A/R and A/P related to network administration.
• Assist in preparing materials for partner meetings, audits, and strategic reviews.
• Recommend process improvements to optimize efficiency.

Requirements

What We’re Looking For

• Education: Bachelor’s degree in business administration, healthcare administration, marketing, or related field (Master’s preferred).
• Experience: Prior experience as a Business Development Analyst or similar role in healthcare technology or related industry.
• Technical Skills: 
  • Proficiency in CRM software (Salesforce, Dynamics).
  • Business intelligence tools and Microsoft Office Suite.
  • Basic understanding of A/R and A/P processes.
  • Familiarity with provider reimbursement methodologies and claims/bill data analysis.
• Competencies: 
  • Strong critical thinking and analytical skills.
  • Detail-oriented with excellent organizational and time management abilities.
  • Ability to work collaboratively and manage a demanding workload.
  • Strong customer service orientation and professional demeanor.
  • Excellent communication and presentation skills.
  • Ability to handle sensitive/confidential partner interactions.

Why You'll Love Working at PHS

Benefits

• Medical Insurance (high-deductible plan with HSA)
• Dental and Vision Insurance
• Company-paid short-term & long-term disability
• Company-paid group term life insurance
• Generous PTO: 160 hours (4 weeks) annually, with rollover and cash-out options
• Fitbit program with monetary rewards
• Employee recognition programs
• Corporate office amenities including: 
  • Specialty coffee machines
  • Smoothie bar
  • Assorted teas
  • Fruit provided by the company
  • Collaborative workspaces
  • Onsite market
• Frequent employee events: potlucks, contests, video game tournaments, Mental Health Awareness Month activities, company carnival, and more!

About Prime Health Services
Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we’ve partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace.