Center Administrator

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>401(k)</li> <li>401(k) matching</li> <li>Bonus based on performance</li> <li>Competitive salary</li> <li>Dental insurance</li> <li>Health insurance</li> </ul> </div> <div class="trix-content"> <div><strong>Benefits/Perks</strong></div><ul> <li>Paid time off</li> <li>Health insurance</li> <li>Dental insurance</li> <li>Retirement benefits</li> <li>Employee referral incentives</li> <li>Great small business work environment </li> <li>Flexible scheduling</li> <li>Additional perks!</li> </ul><div> </div><div><strong>Job Summary</strong></div><div>To manage operations for an urgent care clinic.  Manage all non-physician clinic staff.  Ensure quality of patient care.  Ensure maintenance of clinic building and supplies.  Ensure complete and accurate charges are attributed to each patient. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. </div><div> </div><div><strong>Responsibilities </strong></div><ul> <li>Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions</li> <li>Supervise, evaluate, and execute performance evaluations of non-provider staff </li> <li>Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered</li> <li>Ensure staff compliance with company policies and procedures and state and federal rules and regulations</li> <li>Lead and organize staff meetings, daily huddles, and in-service programs </li> <li>Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools</li> <li>Ensure compliance with front office procedures and accuracy of financial transactions</li> <li>Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies</li> <li>Monitor various key performance indicators and put programs in place for continual improvement</li> </ul><div> </div><div> <strong>Qualifications<br></strong>Demonstrated skills in written, verbal, and consultative communications<br>Ability to deliver high levels of customer service and achieve customer satisfaction<br>Understanding of compliance and regulatory guidelines<br>Work Comp Understanding<br>Understand Compliance for a Medical Clinic</div><div><br></div><div><strong>Company Overview</strong></div><div>American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.</div><div>AFC is the parent company of AFC Franchising, LLC (AFCF). </div> </div>