Front Desk Representative (Full-Time)

12/6/2025

The Front Desk Representative monitors residents and guests, assists with requests, answers calls, maintains the front desk area, and responds to emergencies. This role is essential in creating a warm and friendly atmosphere in the community.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Kisco Senior Living is a family-owned company that has been creating and managing exceptional senior living communities for over 35 years. We are proud to lead the industry as the only senior living company that delivers a boutique hospitality experience. With 32 unique communities across 10 states, we provide warm, secure environments where residents can enjoy independence, friendships, and vibrant lifestyles. Our thoughtfully designed programs and five-star service reflect our commitment to safety, trust, and transparency. Our dedicated associates work with integrity, dignity, and compassion to foster thriving communities and ensure peace of mind for each of our incredible residents.

About the Role

Job Description

The Front Desk Representative provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community.

Availability: Monday-Friday

Pay: $17.00-$18.00/hr

What will I do every day?

Monitor residents and guests coming in and out of the community
Assist residents with requests as needed
Answer incoming calls
Maintain a neat and clean front desk and entrance area
Respond to emergencies and supply emergency personnel

What will I need to be successful in this role?

Bring a smile to work every day
Have excellent customer service skills
6 months to 1 year of front desk, receptionist or resident relations experience
High school diploma or GED preferred
Senior Living experience a plus
Hotel experience a plus
Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

What’s in it for me? (Great Question!)

Pay: $18/hr
A free meal per shift
Healthcare Benefits including Vision & Dental (Full-time only)
Matching 401k (Full-time only)
Paid Time Off
Rewards and Bonus Opportunities
Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

*Kisco Senior Living is an Equal Opportunity Employer

Key Skills

Customer Service SkillsFront Desk ExperienceReceptionist ExperienceResident Relations ExperienceTechnology CompetencyEmergency Response