Sales Administrative Assistant

Sales Admin Assistant

About Us

Velocity is the nation’s leading and largest builder of classic American vehicles, redefining what it means to own a classic. Our vehicles aren’t just restored—they’re entirely reborn. We blend the timeless soul and aesthetics of vintage cars with the performance, technology, and reliability of modern automobiles. By shifting away from traditional one-off restorations with their many uncertainties, we have set a new standard—delivering meticulously crafted, high-performance classics with enhanced reliability and drivability.

Velocity’s Culture and Core Values

Success at Velocity requires a “whatever it takes” mentality. We embody grit, demonstrating perseverance, resilience, and unwavering determination in the face of challenges. We are adaptable, embracing change, adjusting to new circumstances, and continuously seeking ways to improve processes and outcomes—because growth does not come from comfort.

We take ownership, assuming full responsibility for tasks, decisions, and outcomes, whether successes or setbacks, without shifting blame. “That’s not my job” is not in our vocabulary; when one part of our team falls short, we all do.

Finally, our ambition fuels our drive to excel, improve, and uphold the highest standards for both personal and professional growth. This mindset defines who we are and ensures our continued success.

Overview

The Sales Administrative Assistant supports the sales department by preparing accurate sales documents, processing change orders, managing communication with customers, and ensuring project details are up to date in Monday.com. This role is key to maintaining smooth sales operations and delivering an exceptional client experience.

Job Level

Individual Contributor

Reports To

CRM Manager

Duties and Responsibilities

Contract & Documentation Management:

• Prepare and process sales contracts, change orders, and other documentation with a high degree of accuracy.
• Ensure all required signatures, approvals, and supporting documents are collected and filed.
• Maintain organized electronic and physical records of sales-related documents.

Customer Communication & Support:

• Answer incoming calls and respond to customer inquiries in a professional and timely manner.
• Act as a liaison between customers, sales staff, and production management teams to ensure clear communication.
• Provide updates to customers regarding project changes, timelines, and next steps.

Project Management Software Maintenance:

• Update and maintain accurate data in Monday.com, including project milestones, contract details, and change orders.
• Monitor project status and alert team members of deadlines or changes that may affect deliverables.

Administrative Support:

• Assist the sales team with scheduling meetings, preparing presentations, and generating reports as needed.
• Track and manage sales department workflow to help meet company targets and deadlines.
• Support other administrative tasks and cross-department collaboration as assigned.

Required Skills and Abilities

• Strong computer skills, including proficiency with Monday.com or other project management software, Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Detail-oriented, organized, and able to handle multiple tasks simultaneously.
• Customer-focused mindset and professional phone etiquette.
• Problem solver with a proactive approach to challenges.
• Team player with a collaborative attitude.
• Adaptable and able to prioritize in a fast-paced environment.
• Takes ownership of work and follows through on commitments.
• Committed to raising the bar on quality, accuracy, and customer service.

Education Background and Experience

• High school diploma or equivalent
• 2+ years of administrative or sales support experience, preferably in an automotive or manufacturing environment.
• Experience using HubSpot CRM is a plus

Physical Demands (To include but not limited to)

• Prolonged periods of sitting at a desk or workstation.
• Occasional standing or walking within the office or shop, such as attending meetings, retrieving documents, or interacting with customers or employees.
• Occasionally lifting and carrying items, typically weighing up to 10-20 pounds.
• Frequent use of fingers and hands for typing, writing, and operating a computer.
• Using telephones, printers, copiers, and other office tools.
• Frequent need to focus on printed or digital material.
• Reviewing financial documents, schedules, or customer data with accuracy.
• Regular communication with customers, vendors, and team members, either in person, on the phone, or via video conferencing.
• Engaging with customers in person or over the phone, sometimes requiring extended periods of active listening and problem-solving.
• Prolonged exposure to hot or cold temperatures.
• Mild noise from office machines or nearby shop areas if the office is adjacent to the workshop. PPE may be required while walking through the shop.
• Moving around the office or between departments, sometimes requiring the ability to climb stairs.
• Safely operate a motor vehicle.

Benefits Include

• Compensation: Pay is based on experience and qualifications
• Health & Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days
• Retirement: 401(k) with company match after 6 months at next enrollment period
• Paid Time Off: Paid time off and paid holidays
• Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment

Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity.

Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.