Question
Part-time
0-2

Team Member

12/7/2025

As a Team Member, you will be responsible for delivering a fantastic customer experience and working across different areas of the venue. This includes helping behind the bar and calling the bingo to ensure every customer feels welcomed and engaged.

Working Hours

35 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
Rank is one of the great names in British entertainment. Since 1937, we’ve stayed true to our founding mission – to excite and to entertain. Today, our brands include Grosvenor Casinos, Mecca Bingo, Enracha, with licensed venues that bring people together for fun and laughter in more than 100 communities. And our digital-only brands bring all that good stuff to our players at home and on the move. Our long experience brings with it a sense of responsibility. Rather than just reacting to changes in the law, we want to help guide the gaming industry forwards so that everyone can enjoy themselves safely. That’s why we take great care to inform our customers about every aspect of our games. We also feel a sense of responsibility to the planet. We’re inspiring our people through environmental, social and governance initiatives that will take us to where we want to be as a business. And we include the communities in which we operate in everything we do. That’s where we started and where we belong still – at the heart of the community.
About the Role

Job Description

  • Competitive Salary - £12.21/ hour
  • Real contracts from 8 to 35 hours – no zero-hour contracts!
  • Paid breaks
  • Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
  • 50% discount on food and soft drinks for you and up to three friends
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
  • Funded Apprenticeships and training for career development
  • Uniform provided- Fantastic new design just launched in 2024

As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from the helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.​​​​​​

Qualifications

  • A customer-focused attitude
  • Friendly, adaptable, and caring
  • Strong communication skills
Key Skills
Customer-Focused AttitudeFriendlyAdaptableCaringStrong Communication SkillsTeamworkAdaptabilityCustomer Service
Categories
Customer Service & SupportHospitalityFood & Beverage
Benefits
Paid BreaksEmployee Rewards PlatformDiscount On Food And Soft DrinksPension And Life AssuranceCompany Sick Pay SchemeEmployee Assistance ProgrammeMental Health First AidersFunded ApprenticeshipsTraining For Career DevelopmentUniform Provided
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