Question
FULL_TIME
5-10

Specialist, Training

12/7/2025

The Specialist, Training will design and develop engaging training programs and materials, facilitate training sessions, and assess training needs. They will also measure the effectiveness of training programs and continuously improve them based on feedback.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Established in 2015, Mrsool grew rapidly over the past few years, by the time it closed series A in early 2019, the on-demand delivery platform has processed over 1 billion Riyals, serving over 10 million users across all the cities of the Saudi kingdom. The platform pioneered the on-demand service fulfillment model in the region, by establishing a massive customer-to-customer network through a generic chat-based ordering experience, allowing users to be creative and unconstrained in describing the service needed, and giving the couriers the option to bid with their price they see fit, ensuring a fully scalable and self-regulating model.
About the Role

Who Are We❓

Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

Responsibilities:

  • Design and develop engaging and effective training programs, including e-learning, workshops, and seminars.
  • Create training materials such as manuals, guides, and multimedia presentations.
  • Implement innovative training methods to enhance learning and retention.
  • Facilitate training sessions for employees at all levels, both in-person and virtually.
  • Ensure training sessions are interactive, inclusive, and tailored to diverse learning styles.
  • Provide one-on-one coaching and support as needed.
  • Conduct thorough training needs assessments to identify skill gaps and development opportunities.
  • Collaborate with training lead and department managers to determine specific training requirements.
  • Develop customized training materials based on assessment results.
  • Measure the effectiveness of training programs through summative assessments, surveys, and feedback.
  • Analyze training data and prepare reports on training outcomes and impact.
  • Continuously tweak training programs based on feedback and performance metrics.
  • Coordinate logistics for training sessions, including scheduling, venue preparation, and participant communication to the training coordinator.
  • Maintain accurate training records and manage the training database.
  • Liaise with external training providers and vendors when necessary.

  • Requirements:
    What Are We Looking For❓
    • Bachelor’s degree in Education, Business Administration, or a related field.
    • Professional certification in training or instructional design is a plus.
    • 3-5 years of experience in training and development, with a proven track record of designing and delivering successful training programs.
    • 5-7 years of experience as a schoolteacher is welcome to apply.
    • Experience with e-learning platforms and digital training tools is preferred.
    • Strong instructional design and curriculum development skills.
    • Native or bilingual competencies in English Language.
What We Offer You❗
  • Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility. 
  • Competitive Compensation: Our compensation packages are competitive and include potential share options. Additionally, you will benefit from a performance-based commission structure, rewarding your sales achievements.
  • Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
  • Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.

Key Skills
Training Program DesignE-LearningWorkshop FacilitationInstructional DesignCurriculum DevelopmentCoachingNeeds AssessmentData AnalysisCommunicationCollaborationLogistics CoordinationFeedback ImplementationDiversity AwarenessDigital Training ToolsPresentation SkillsPerformance Metrics
Categories
EducationHuman ResourcesManagement & Leadership
Benefits
Inclusive And Diverse EnvironmentCompetitive CompensationPersonal Growth And DevelopmentAutonomy And Mentorship
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