Invoice & Return Supervisor

12/7/2025

The Invoice & Return Supervisor will supervise invoice matching and return operations to ensure accuracy and compliance. They will also manage workflow between various departments and analyze discrepancies to implement corrective actions.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Born from big dreams in 2022, Riyadh, Ninja quickly leaped from concept to reality, fueled by the trust and loyalty of our vibrant community. From the start, we've been more than a delivery service; we're your go-to Ninjas for everything essential — grocery, bakery, coffee, beauty and hygiene products, and more, all delivered in stealth mode, in less than 30 minutes, thanks to our network of dark-stores and swift last-mile service. Through listening, learning, and relentlessly refining, today Ninja has become a symbol of efficiency and speed. Craving a delivery service that matches your dynamic lifestyle, available at the swipe of a finger? Enter Ninja. With our app, a world of tens of thousands of products awaits your command, ready to be delivered with an unmatched speed. Whether it's a feast for tonight or the essentials for everyday life, we've got you covered, offering a seamless, hassle-free experience that is as fast as it is reliable. Ninja's quest did not end in Riyadh. Our operations extended to cover all of Saudi Arabia (Jeddah, Eastern Province, Mecca, Madina, Kharj, Tabuk, Hail, Buraidah, and much more); and then beyond Saudi Arabia, we’re bringing Ninja to other GCC countries, like Qatar and Bahrain. This expansion isn't just growth; it's our pledge to provide everyone with Ninja's promise of speed, reliability, and convenience. With Ninja, every delivery is an adventure, and every order is a mission accomplished. Join us on this exhilarating journey. Download the Ninja App! www.ananinja.com/app

About the Role

We are seeking an experienced Invoice & Return Supervisor to oversee both invoice verification and return operations. This role ensures process accuracy, smooth workflow, and compliance across all activities while leading and supporting operational teams.

Key Responsibilities:

Supervise invoice matching and return operations to ensure accuracy and compliance.
Manage workflow between receiving, warehouse, finance, and suppliers.
Analyze discrepancies and implement corrective actions.
Improve operational processes to enhance accuracy and reduce losses.
Prepare performance and audit reports.
Maintain strong vendor relationships and support issue resolution.

Bachelor’s degree in Business, Finance, or Supply Chain is preferred.
3+ years of experience in invoice reconciliation or return operations.
Proven supervisory or team-lead experience.
Strong vendor-management and communication skills.
Solid knowledge of return procedures and financial reconciliation.
Experience with ERP/WMS systems.

Key Skills

Invoice VerificationReturn OperationsProcess AccuracyWorkflow ManagementDiscrepancy AnalysisOperational ImprovementPerformance ReportingVendor RelationshipsIssue ResolutionTeam LeadershipCommunication SkillsFinancial ReconciliationERP SystemsWMS Systems