PSR / Administrative Support Coordinator

Description

At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility. We have been serving the community for more than 50 years.

We are seeking to add a Patient Service Representative / Administrative Support Coordinator to our team in Pikesville!

The Administrative Support Coordinator provides direct administrative support to the Assistant Practice Manager and Practice Manager of a specific site. **This is not an executive level support position.**

The Administrative Support Coordinator will carry out site-specific duties as assigned that include but are not limited to the Patient Service Representative, Medical Records Clerk, Referral Coordinator, Data Entry Clerk and Switchboard Operator roles.

The Administrative Support Coordinator will complete assignments and audits related to daily operations to ensure accuracy and maximize productivity. The Administrative Support Coordinator provides an efficient, yet nurturing experience for staff, patients and visitors; promoting a positive image to the public and conveying the mission and vision statements of the company.

Schedule: Full Time / Day Shift

Monday - Friday 8:30am-4:30pm / 5:00pm **Requires some flexibility

Location:(Woodholme Medical Building) 1838 Greene Tree Road, Pikesville, MD 21208

Job Duties include the following:

• Support the Assistant Practice Manager with completing daily batch closures and monitoring electronic interfaces.
• Run eligibility reports and verify insurance.
• Introduce new hires to employees and provides tour of site.
• Maintain an in-depth knowledge of the Nextgen EPM/ EHR system
• Oversee maintenance of waiting rooms and exam rooms.
• Maintains and distributes office supplies/PPE.
• Assists patients with portal related issues.

Requirements

MINIMUM QUALIFICATIONS:

• High School diploma or equivalent.
• Medical Office experience is required.
• Knowledge of general medical office and front desk/ patient service representative procedures are required.
• Proficiency in computer and EMR (Electronic Medical Records) skills required.
• Excellent time management skills with a proven ability to meet deadlines.
• Exceptional organizational skills and attention to detail.
• Excellent oral and written communication skills.
• Ability to convey a positive attitude and project a professional image.
• Ability to remain flexible.
• Ability to work independently and as a member of the team.
• Requires long periods of sitting, intermittent standing, reaching and bending. Must be able to move freely throughout the facility, travel efficiently between assigned site and other locations and be able to lift approximately 10 to 20 lbs. regularly.

Benefits:

• Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• 401K (Matching)
• Life Insurance

Clinical Associates is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.