Payments Risk Analyst

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. 

We are looking for a Payment Risk Analyst to join our team.

Responsibilities

• Working in a fast growing risk payments team under derivatives business unit.
• Implement operational risk policy and procedures in line with organization risk strategy and market changes to prevent, eliminate and mitigate operational risks.
• Stay on top of regulatory changes and other updates in the payment industry.
• Perform daily tracking, review and analyze all alerts, and ensure that appropriate actions are taken to mitigate risk.
• Handle risk-related issues and review user accounts and transactions to identify a host of risky behaviors including fraudulent activity, large position exposure, irregularities, disruptive practices, manipulative trading and any other emerging risks.
• Perform transaction monitoring analysis based on the users’ payment history
• Evaluate chargebacks and disputes, ensuring alignment with Visa and Mastercard programs, including monitoring compliance and mitigating risks related to these schemes.
•  Provide data-driven analytical/risk insights, based on online findings, account activity and fraud trends.
•  Draw conclusions based on multiple data set and user behavior

Requirements

• Prior experience in analytical roles, with a background in Risk Management.
• Outstanding ability to analyze and solve problems, and good coordination and communication.
• Proficiency in data analytics and visualization tools; advanced Excel knowledge is a must.
• Familiarity with chargeback processes and an understanding of Visa and Mastercard programs and regulations.
• Quick learner with a positive attitude, ready to adapt in a fast-paced environment.
• Team player with the ability to work independently when required.
• Strong presentation skills to convey insights and recommendations effectively.
• Decisive and solution-oriented, while remaining open to feedback and continuous learning.

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.