Project Manager

Description

POSITION SUMMARY
This position will be responsible for management of small to large-scale projects, and multi-project initiatives utilizing industry best practices and health care systems engineering principles. Works collaboratively with project stakeholders, functional managers and leadership in the clinical, educational and financial domains to develop project goals and objectives, sets project timelines, controls and scope and track outcomes. Manages multiple projects concurrently, and manages project change and interventions to achieve strategic objectives in conjunction with operations and key colleagues. Work to eliminate process waste and improve process value to patients, staff, learners and providers. Responsible for aligning data analytics resources and managing all project work start to finish. Leads project teams in collaboration with leadership, to execute project plans and achieve project goals and objectives on time, and within budget. Reports and appropriately escalates progress and issues to stakeholders and executive leadership. 

Secondary responsibilities include assisting with the identification, dissemination and scaling of best practices as identified through project execution.

REPORTING RELATIONSHIPS

This position reports to the SVP, Enterprise Assessment, Advancement and Academic Affairs (TWCGME), Chief Research and Development Officer (TWCCH). No staff report to this position.

ESSENTIAL JOB DUTIES AND FUNCTIONS

While living and demonstrating our Core Values, the Project Manager will:

• Project Planning and Management and Relationship Management.
• Support data analysis (clinical, financial, et al) as related to assigned projects.
• Implement stage gate analysis and develop work plans and financial methodology for discrete projects and multi-project initiatives.
• Add value stream mapping and contribute to the development and implementation of the Balanced Scorecard. 
• Ensure voice of inclusive project stakeholders including patients, families, staff, residents, provider care teams and management.
• Facilitates process standardization and best practice identification and scaling.
• Manages work to meet project milestones through task management, consistent follow through, relationship management and creative organizational problem solving.
• Assembles project teams, establishes authority as project manager, gains, consensus, develops and effectively communicates a clear understanding of project scope, objectives, mandates, timeframe, budget and other project requirements. 
• Ensures project requirements, constraints, and assumptions are defined, documented and effectively communicated in order to establish the project deliverables using requirements gathering techniques (e.g., planning sessions, brainstorming, focus groups).
• Ensures realistic labor and cost estimates apply to project activities and tasks in support of project plan and schedule developments. 
• Manage changes to project scope, schedule and cost using appropriate verification techniques so as to keep project plans accurate and reflective of authorized project changes. 
• Maintains, documents, and communicates scope and schedule variances to plan leadership as appropriate and per the communication plan.
• Manages project risks through facilitating pro-active risk identification, management, and ensuring appropriate contingency plans are developed and implemented to minimize the probability of and/or impact to projects.
• Organizes, manages, and directs project team tasks to assure proper application of project management standards, best practices, tools, and methodologies in project work.
• Establishes and executes a communication plan meeting the needs of each project, including status meetings, status reports, change management, resource needs and issue escalation.
• Creates agendas, ensures the capture of minutes, and conducts meetings in an effective and efficient manner. 
• Collects status information regularly from the project teams and maintains visibility to overall project status for stakeholders and leadership.
• Clearly, succinctly and persuasively communicates strategies, specific solutions and analyses in a way that is appropriately targeted to audience.
• Promotes internal spread of information, knowledge and best practices.
• Establishes and manages relationships to achieve targeted outcomes by engaging staff and leadership.
• Documents work products and methodologies to enable knowledge transfer. 
• Fosters collaboration and accountability at all levels in conjunction with deployment and knowledge transfer.
• Works with finance to develop and document financial estimates per project.
• Effectively communicate with all levels of the organization.
• Performs such other duties as are required or assigned for which the employee is qualified to perform

Requirements

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, Business, Healthcare. Psychology or Information Systems required. Master’s degree preferred. 
• Minimum two-year related healthcare experience required.
• Requires qualification in project management or equivalent knowledge of both theoretical and practical aspects of project management. Knowledge of project management techniques and tools. People management and ability to be influential to reach desired results.
• Expert user of MS Project Word, Access, Excel, and PowerPoint required along with strong analytical and presentation skills.