Question
FULL_TIME
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Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - New Braunfels, TX

12/8/2025

As a Retail Sales Associate, you will assist customers by exploring their needs and providing hands-on demonstrations of the latest technology. You will also guide customers through their purchasing experience while balancing performance targets.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Verge is a diversified group, with multi-brand operations across the United States, starting it's business in 2007. Verge operates as a Wireless Authorized Retailer with over 100 + retail stores in 14 states in the U.S We also are proud to support other franchises, known as Marriot, Hilton, Lumin Fitness, & more. Our Mission is to be the leading partner by helping to enlighten and guide our customers through advanced technology with innovative products and services. The vision: Verge Attracts and invests in people who care about improving customers'​ lives through technology and effective teaching. We enthusiastically celebrate success and work tirelessly to Achieve it. We strive to deliver the best sales, service & hospitality experience in the nation - the right way - surpassing that of our peers and competition. Values: #SeriousFun #OwnIt #Connection #Integrity #Achievers #LimitlessGrowth
About the Role

Overview

Retail Sales Associate – Verge Mobile, a T-Mobile Authorized Retailer

Unlock up to $1,000 in New Hire Bonuses!

Ready to dive into the world of wireless and tech? As a Retail Sales Associate, you will be part of an energetic team that brings the T-Mobile experience to life. You will develop key skills by working hands-on with customers, figuring out what they need, showcasing the latest devices and services, and helping them stay connected.

This isn’t just a sales job, it’s about creating real connections, building trust, and making every interaction count. You’ll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps.

If you love tech, thrive in fast-paced environments, and are competitive, Verge Mobile is the team for you!

Our Core Values:

 

#OwnIt | #LimitlessGrowth | #Connection | #Achievers | #SeriousFun | #Integrity

 

Why You will Love It Here!

 

💰 Competitive base pay + uncapped monthly commissions + 401k with company match

💸 Access to your pay before payday with Daily Pay

📈 Career development and growth opportunities

🏖  Paid Time Off 

🏥 Medical, Vision, & Dental benefits, plus Pet and Legal Insurance, and other ancillary benefits available

🎉 Epic company trips, sales contests & incentives

📱 Discounts on the tech you love

Responsibilities

What You will Do:

 

  • Complete the New Hire training and meet program requirements to become eligible for the bonus.
  • Build proficiencies related to selling T-Mobile wireless products and services to our customers, while providing a best-in-class customer experience by:
    • Exploring individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
    • Guiding customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
  • Approach service and sales needs with care, patience, honesty, and empathy.
  • Become skilled and be able to consistently demonstrate the ability to balance the customer experience while attaining performance targets.
  • Always be knowledgeable of the latest T-Mobile wireless plans, services, and products.
  • Always be knowledgeable of the store's operational requirements.
  • Perform other related duties as assigned.

Qualifications

What You Bring:

  • High School diploma or equivalent.
  • Great communication skills.
  • Flexibility to work various shifts throughout the week which may include evenings, weekends, and holidays.
  • Always have a can-do attitude that is positive, supportive, and cooperative.
  • Team player that can work along with peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
  • You are at least 18, authorized to work in the U.S., and can pass a background check.
  • Must be able to receive identity verification with CLEAR before being hired.

What the Job Demands Physically:

 

    • Standing and Walking: Must be able to stand for extended periods while assisting customers.
    • Lifting and Moving: Required to lift (up to 25lbs) and move boxes of merchandise, fixtures, or other items.
    • Bending, Kneeling, and Reaching: Tasks like stocking, assisting customers, or retrieving items from lower shelves require these movements.

 

Verge Mobile is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Min

USD $13.50/Hourly
Key Skills
Communication SkillsCustomer ExperienceSales SkillsTeam PlayerTech SavvyProblem SolvingFlexibilityEmpathyPatienceHonestyKnowledge Of Wireless ProductsOperational KnowledgeDemonstration SkillsCustomer ServiceTrust BuildingConnection
Categories
RetailSalesCustomer Service & Support
Benefits
Competitive Base PayUncapped Monthly Commissions401k With Company MatchDaily PayCareer DevelopmentPaid Time OffMedical BenefitsVision BenefitsDental BenefitsPet InsuranceLegal InsuranceDiscounts On Tech
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