Loan Operations Specialist

Description

We have been voted one of the best companies to work for 5 years in a row, because we have developed a fun and inclusive culture that is at the forefront of how we operate. We only hire the best and most passionate talent and are proud to promote employees from within.

One Florida Bank was founded on the belief that when we work together, our goals are One. As a Florida-based bank, we are firmly rooted in our local communities, because building relationships one-on-one is the way business gets done. We are committed to knowing you personally, understanding your needs and goals, and providing the products and services that will support you along the way.

The Loan Operations Specialist will assist in all areas of Loan Operations, including but not limited to, loan booking, ensuring compliance, processing payoffs, resolving issues and servicing and maintaining loan account records.

ESSENTIAL DUTIES

• Responsible for the booking of all OFB Loans, including commercial, consumer, residential, equipment finance, and government guaranteed products.
• Quality review and management of original loan document tracking and archival.
• Onboarding of all ticklers, including collateral, insurance, and post-closing.
• Maintain existing loan files by processes daily loan maintenance including but not limited to corrections, modifications, rate changes, etc.
• Quality review of booked loans and loan maintenance processed daily.
• Maintenance of the Loan tickler system including hazard insurance, collateral perfection and document exceptions.
• Daily loan general ledger entries and reconciliations.
• Process and maintain Force Placed Insurance and Flood Insurance
• Back up loan operations specialist with routine maintenance and servicing responsibilities.
• Assist management with projects and duties as assigned. 

Requirements

ROLES AND RESPONSIBILITIES

Process loan payments and work closely with the branches to process exceptions.

• Add construction budget to necessary loans and process LIP advances.
• Perform daily quality control review of original loan documents and booked/modified loans.
• Quote payoffs and prepare needed documentation.
• Complete paid off files, including releasing liens.
• Assist with periodic mailing to borrowers regarding expired insurance according to procedures.
• General office duties including filing, supplies, telephone answering, etc.
• Assist with projects within the department as needed.
• Comply with all regulations pertaining to BSA, USA PATRIOT ACT, AND OFAC requirements.
• Complete annual BSA training.
• Ensure management is informed of area activities and of any significant problems or concerns.
• Contribute to the fulfillment of the Bank objectives and goals.
• Ensure all confidential information in the work area is properly secured each day.
• Maintain privacy of customer account information.
• Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High School diploma or equivalent
• 3-5 years related experience.

Language and Interpersonal Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Effective interpersonal relationships with management and team members
• A thorough understanding and application of all policies, procedures and regulations pertaining to the work of Loan Operations
• Ability to effectively manage time as related to daily tasks
• Ability to prioritize multiple demands in a high-pressure environment while maintaining professional demeanor
• Ability to operate in a team environment to accomplish shared goals

Mathematical Skills

• Ability to work with basic mathematic al concepts
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situation

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer and Office Equipment Skills

• Spreadsheet software (Microsoft Excel)
• Word processing software (Microsoft Word)
• Other Microsoft Office applications (Outlook, Teams, One Note, PowerPoint)
• Copier/Scanner

One Florida Bank supports a diverse workforce and is proud to have an engaged and inclusive culture that promotes equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. One Florida Bank conducts pre-employment background screening, credit checks and drug testing.

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by contacting the HR Department. 

What about the benefits?

We recognize all Federal holidays every year and we offer highly competitive benefits such as:

• 100% employer paid Medical, Vision, Dental, STD, LTD and group life insurance for the employee only cost
• 401(k) Safe Harbor Match 
• Paid vacation and sick time plus 1 floating holiday
• Paid volunteer hours
• Wellness Program
• Shared leave program
• Paid Paternity Leave
• Tuition Assistance Program
• Pet Insurance
• Team Building activities