Senior Solutions Architect

12/9/2025

Act as the senior technical contact for major customers, collecting requirements for new features and advocating for them during design and implementation. Assist customers during critical escalations by designing and implementing workarounds and solutions.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

We're the rain on the roof in a movie. The music flowing through your earbuds when you're at the gym. The footsteps lurking behind you in a video game. The voice of a colleague on a call who seems to be right next to you. The sight of a breathtakingly bright and vivid sunset on your TV. Making experiences come alive through technology is what we do. It's been our mission since day one. It began with our founder, Ray Dolby, a visionary scientist and inventor. As a young engineer and music lover, he was driven to improve the listening experience. And with that simple motivation, plus countless hours of experimentation, he created a solution—a solution that was elegant and practical, highly sophisticated, and wholly devoted to the artist's vision. Even as we've become a global company, Dolby Laboratories continues to reflect Ray Dolby's values. Here, science meets art. And high tech goes far beyond computer code. Founded in 1965 and headquartered in San Francisco, Dolby has grown into a leading global innovator and developer of audio, imaging and voice technologies for cinema, home theaters, PCs, mobile phones, and games. Our products include Dolby Digital Plus, TrueHD, Dolby Voice, Dolby Atmos and Dolby Vision. Today, over 2,000 individuals around the globe share their talents and energy to enable the most immersive experiences that technology can deliver.

About the Role

Be the trusted senior technical contact for our largest customers. Collect requirements for new features and champion them internally during the design and implementation. Use your in-depth knowledge of how the customer's service works while working with our engineering teams to ensure that the platform evolves with a focus on customer needs. Work with the senior technical customer contacts (such as CTO and VP Engineering) during critical escalations. During the escalations, you will often help the customer design and implement workarounds and solutions. Bachelor's or Master's Degree. 2+ Years of Experience. An understanding of the streaming industry and related technologies Proficient in at least one of the following programming languages: JavaScript, React, Swift, Objective-C, or Java Knowledge and experience in modern API-driven web architectures. General understanding of technologies such as NodeJs, REST APIs, PHP, JQuery. Excellent written and verbal communication skills are required. Strong technical skills and ability to learn new technology quickly. Strong presentation, communication, organization, and time management skills. 4-6 Soho Square London, W1D 3PZ

Key Skills

Solutions ArchitectureCustomer EngagementTechnical SupportProgrammingAPI DevelopmentJavaScriptReactSwiftObjective-CJavaNodeJsREST APIsPHPJQueryCommunication SkillsTime Management