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Emergency Services Case Manager

12/9/2025

The Emergency Services Case Manager will provide assessment, eligibility screening, case planning, counseling, and housing advocacy as part of the Community Services Division team. They will also engage participants in independent living and employment skills training to ensure ongoing housing stability.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

We assist people in DuPage, Grundy, Kankakee, Kendall, Will, Ford and Iroquois Counties by providing community services, counseling, senior programs, and early childhood services (including Head Start). Catholic Charities, Diocese of Joliet, translates God's reconciling love into professional human services, advocates for a just and compassionate society and brings together members of the community, church, business, health care and government to develop effective responses to human needs. We commit to define these needs, seek solutions, and call forth other resources so that those we serve are empowered to achieve for themselves satisfying and productive lives. Follow us on Facebook: http://www.facebook.com/ccjoliet

About the Role

Description

Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.

Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.

If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.

Apply now so we can make a lasting impact together!

General Responsibilities

Operate as a member of the Community Services Division team.
Provide assessment, eligibility screening, case planning, counseling, and housing advocacy.
Engage participants in independent living and employment skills training.
Ensure ongoing case management services to maintain housing stability.
Assist with locating apartment units and coordinating furnishings.
Address tenant and landlord issues as needed.
Collaborate with education and employment coordinators to address barriers.
Maintain accurate case records and documentation.
Conduct home visits and apartment inspections.
Other duties as assigned within the guidelines of this position.

Great Employer Provided Benefits

Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
Medical/Dental/Vision Health Insurances
Flexible Spending Account
Short-term Disability Insurance
Long-Term Disability Insurance (employee paid optional)
Life and AD&D Insurance
403B Retirement Plan with employer contributions
Employee Assistance Program (EAP)

Requirements

Bachelor's degree in social work, psychology, or related field preferred; high school diploma with five years of related experience may substitute.
Minimum of one year of experience in social work, crisis intervention, or counseling required.
Ability to work with individuals and families in crisis situations.
Capacity to work with diverse ethnic, racial, and social backgrounds.
Must be at least 21 years of age.
Warm, non-judgmental manner in relating to individuals.
Ability to work independently with attention to detail.
Proficiency in Microsoft Office applications.
Strong verbal and written communication skills
Valid driver's license, reliable transportation, and proof of liability insurance.

Key Skills

Social WorkCrisis InterventionCounselingCase ManagementHousing AdvocacyIndependent Living SkillsEmployment Skills TrainingDocumentationCommunicationDiversity AwarenessDetail OrientationMicrosoft OfficeTransportationTenant RelationsLandlord RelationsCollaboration