Question
Full-time
0-2

Customer Service - Self Storage Manager

12/9/2025

Property Managers work independently at multiple locations, assessing customer storage needs and managing daily operations. Responsibilities include inspecting storage units, auditing cash drawers, and maintaining customer payment records.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
Public Storage built its first self-storage facility in 1972. Today we’re the nation’s largest self-storage provider and we couldn’t have done it without the support and dedication of all our team-members. It’s our people, the remarkable Public Storage family that makes us the leader in the industry! We’re privileged to have driven and talented groups of people across all levels of our organization; from our Property Managers who greet and assist our customers every day to our District Managers who strive to ensure each member of their team is trained for success; our Corporate team-members and Company Officers work passionately to provide Field Management with tools required for them to succeed. We owe our success to their effort and dedication. Be a part of our thriving community, the Public Storage Team! It’s Great To Be Orange. #GTBO Explore our website for opportunities ranging from Property Management, Field Management, Corporate, Real Estate, IT and Call Center positions; you’ll find one that's just right for you. Training is on us, Success is yours to keep!
About the Role

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $13.50 Per Hour

Our Benefits

Total Rewards package available to our team:

  • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
  • Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds
  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

Key Skills
Customer ServiceSalesInventory ManagementCash HandlingCommunicationProblem SolvingCleaningMaintenanceTime ManagementTeamworkFlexibilityOrganizationAttention To DetailPhysical StaminaDrivingCustomer Relationship Management
Categories
Customer Service & SupportSalesManagement & LeadershipRetailHospitality
Benefits
MedicalDentalVision401k With MatchPaid Time OffSick TimeFlex SpendingCompany Paid Life InsuranceAccidental Death InsuranceExclusive Vendor DiscountsMileage ReimbursementOn-Site Company HousingPerformance-Based Bonuses
Apply Now

Please let Public Storage know you found this job on PrepPal. This helps us grow!

Apply Now
Get Ready for the Interview!

Do you know that we have special program that includes "Interview questions that asked by Public Storage?"

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.