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Production Associate - Full Time - East

12/9/2025

The Production Associate sorts and prices donations to maximize store profitability and ensure a fresh and full store. They also interact with customers and donors while maintaining a safe and clean work environment.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Goodwill SCWI is a 100% local nonprofit where your donations and purchases help fund our mission to help people in South Central Wisconsin live, work, and thrive through housing, employment, and supportive services.
About the Role

Description

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 


Principal Duties & Responsibilities:

  • Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
  • Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
  • Easily identify brands and high interest items to maximize value in store or through e-commerce 
  • Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
  • Communicates with material handler to bring product, empty garbage and swap out salvage containers  
  • Promptly greets customers when on the sales floor and donors when in the donation center 
  • Maintain a safe and clean work environment by following established 5S and safety guidelines 
  • Works the process staying in station producing primary donations, as assigned  
  • Works the process providing back-up to take in donations or put out product, as assigned 
  • Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
  • Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

  • Ability to learn safe operation of power equipment, if over 18 
  • Good interpersonal and customer service skills 


Travel Required: No 


Required education and/or work experience:

  • No experience necessary 


Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 


Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 


Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

Key Skills
Customer ServiceInterpersonal SkillsSortingPricingE-commerceCommunicationSafety GuidelinesTeamworkProblem SolvingTime ManagementAttention to DetailAdaptabilityPhysical StaminaProfessionalismQuality StandardsInventory Management
Categories
RetailCustomer Service & SupportManufacturingLogisticsSocial Services
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