Service Technician

Description

Premium Brand | Up to 10k Sign-on bonus for certified MB Technicians!! |  Work Schedule: M-F, 8 hour shift  | Veterans encouraged to apply 

Work with one of the world’s most advanced automotive brands — in a shop built for quality, consistency, and growth.

Mercedes-Benz of Marin, part of Swickard Automotive Group, is hiring experienced Flat Rate Service Technicians to join our high-performing team. We run disciplined shops where techs have the tools, information, and support they need to produce — without chaos, bottlenecks, or surprises.

If you value craftsmanship, steady standards, and leaders who remove obstacles instead of creating them, you’ll feel at home here.

Responsibilities:

• Diagnose, repair, and maintain Mercedes-Benz vehicles to OEM specifications
• Perform warranty and customer-pay repairs with precision and documentation discipline
• Communicate clearly with advisors and shop leadership to keep work flowing
• Protect guest safety and trust through quality control and comeback prevention
• Maintain a clean, organized bay consistent with Mercedes-Benz standards
• Perform test drives to evaluate vehicle performance and diagnose issues.
• Research technical information and consult with colleagues or service manuals to solve complex problems.
• Recommend preventative maintenance services to customers.
• Contribute to a positive and efficient work environment within the service department.
• Other duties as assigned

How We Operate (Standards & Systems) 

• Clear dispatching + steady work mix to protect your flag hours
• Modern equipment, updated Star Diagnosis tools, and OEM repair information
• Documented SOPs to reduce friction and cut wasted time
• Supportive shop leadership — coaching, feedback, and accountability
• Consistent parts processes to reduce delays and improve throughput

Qualifications:

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 
• Experience: 2+ years of dealership technician experience (Mercedes-Benz or European luxury preferred)
• Certifications: Clean driving record and valid driver’s license. Automotive Service Excellence (ASE) certifications is a strong plus.  
• Commitment to quality, integrity, and guest care
• Steady communication with advisors, dispatch, and shop foreman
• Strong diagnostic and electrical skills; ability to follow OEM procedures
• Strong understanding of automotive systems, diagnostics, and repair procedures.
• Excellent problem-solving and critical thinking skills.
• Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits of Working at Swickard:

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities. 
• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans: As your tenure increases and you complete more certifications, we’ll pay you more! 
• Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company. 

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• We’re a hospitality company that happens to sell cars, parts, and service. 
• We are a team. Everyone plays a role in our success. 
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? 

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