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Division Manager, Urban HOA

12/10/2025

The Division Manager is responsible for supporting on-site management teams in the Urban Division, conducting property visits, and ensuring effective communication and progress on action items. Additional responsibilities include assisting with legal proceedings, budget preparation, and vendor management for maintenance projects.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Revolutionizing the association management experience through proactive, innovative services, and a truly extraordinary customer service experience. Recognized as the “Nordstrom of Property Management”¹, visit us online to learn more about our unique, service-centric approach to community management and how we can elevate the lifestyle experience for your residents. http://pmprollc.com ¹Signal Newspaper, 2018

About the Role

Description

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as the Division Manager, PMP Urban, Los Angeles.

Who We Are

Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Texas, Arizona, Utah, and Colorado. PMP delivers a level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms which provides our team members’ a unique opportunity to evolve and grow their careers. Our extraordinary team has been the driver of PMP’s growth since inception. By delivering on our promise of extraordinary service to each of our valuable clients, PMP’s reputation as an industry leader has contributed to our growth and attracted some of the most talented professionals in the industry.

PMP’s unique company culture is one of our firm’s most prized attributes. We pride ourselves on a positive, supportive, and rewarding company culture. From the moment you visit one of our division offices or meet a member of our team, you will begin to see and feel what makes PMP’s team so unique.

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description: Division Manager, PMP Urban

PMP’s Division Manager is responsible for providing support to the on-site management teams in the Urban Division; a division dedicated to mid and high-rise buildings with on-site staff and lifestyle centric service. The position is a hybrid-remote role that will require work in the divisional office, on-site at properties, and work from home. The ideal candidate will possess strong leadership and communication skills, extensive financial and budget experience, a detailed knowledge of building maintenance, a positive demeanor with a passion providing extraordinary customer service.

Duties & Responsibilities:

Scheduled property visits for direct collaboration with on-site General Managers and to conduct maintenance and compliance tours. Fill in for the role of onsite General Manager in the event of a position vacancy, temporary or extended absence of the General Manager.
Working with the on-site teams to ensure the progress of work on the Action Item Tracker is effectively communicated and advanced, providing direct project support as needed.
Working with on-site team to keep Association books and records organized and concise, both electronically and hard copies as required by law.
Assist General Managers and the association legal counsel with the workflow and communication of legal proceedings.
Assist in preparation of annual operating budgets and manage expenses within cost projections.
Review and apply GL code to invoices for accurate financial recording.
Prepare Association related communications as necessary and ensure postings to meet state civil statutes.
Work with general contractors and vendors on large scale repair and maintenance projects to ensure project scope, milestones, and expenses meet expectations.
Assist Senior Leadership on all Association projects.
Be available to address after hour’s emergency matters.
Secure vendor estimates/bids, scheduling work, and tracking progress of all maintenance and repairs items.
Participate in on-going training and professional development.
Process work orders and track all maintenance and repair items through fruition.
Additional duties as assigned.

Required Qualifications:

4 Year College Degree
Association industry credentials preferred, i.e. CACM, AMS, CCAM
Experience as an on-site General Manager, Division Manager or experience in a similar role
Extraordinary customer service skills
Exceptional writing and communication skills
Proficient in Microsoft Word, Excel, and PowerPoint
Proficient in reviewing and understanding budgets and financial statements
Working knowledge of mechanical, electrical, and plumbing components for condominium buildings
Strong organizational skills
An honest, responsible, optimistic, and enjoyable demeanor

Key Skills

LeadershipCommunicationFinancial ManagementBudgetingBuilding MaintenanceCustomer ServiceOrganizational SkillsWriting SkillsMicrosoft OfficeMechanical KnowledgeElectrical KnowledgePlumbing KnowledgeProject ManagementVendor ManagementLegal CommunicationTrainingEmergency Response