Operations Director

Title: Operations Director

Location: Dublin-based, Ireland

Salary: Competitive, with car/car allowance 

Benefits:

30 Days holidays.

 • Additional Birthday holiday. 

• 3 volunteering days. 

• 3 days grandparent leave. 

• 24 weeks of enhanced maternity leave. 

• Secondary carers leave. 

 • Wedding/commitment day leave. 

• Bespoke development training. 

• Pension and life insurance. 

• Private medical insurance – family cover. 

• Discounts available from the Perkbox app, from high street shops to holidays & cinemas. 

• Wellbeing hub. 

• Access to employee assistance programme. 

• Cycle to work scheme

Here at BaxterStorey Ireland we currently have an exciting opportunity for a talented Operations Director to develop and lead a team of Operations Managers to provide exceptional service to our clients.

As the Operations Director, you will play a key role on the senior leadership team, bringing to life our shared commitments reporting directly to the Regional Managing Director. This is a fantastic opportunity for an inspirational and enthusiastic leader to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitive salary

If you are a Operations Director who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Develop the Operations team with a clear focus on personal Development and driving business success through people. 

• Support operational teams to drive performance across all service streams, particularly retail and 

hospitality. 

• Drive company culture and ensure alignment between values, mission, and day-to-day 

 operations. Create a culture of equity, diversity and inclusion. 

• Develop long-term trusting relationships with clients and potential future clients 

• Ensure that all locations achieve as a minimum, the financial targets agreed with the client in line with budget 

• Produce annual budgets and performance  reviews in line with the client financial year and company procedures and to ensure budgets are achieved or exceeded 

• Ensure that client expectations of services are  consistently met or exceeded and developed

 • Keep abreast of market trends in food and beverage. 

• Ensure restaurant development and marketing plans are actively used in each location and review on each location visit

• Challenge the status quo in order to achieve a culture dedicated to continuous improvement and best practice

• Assist in winning new contracts and retaining existing contracts. Play a crucial role in optimizing and driving our business growth within the Irish market and also developing brand recognition and having a strong network within the Food Hospitality industry.

• Ability to analyse market trends, customer needs and competitor activities to identify growth opportunities.

• Be aware of changes in client and customers’ needs and respond proactively

• Build and manage effective relationships with sister companies to ensure seamless service in client sites where we work together

Thrive on getting the best out of people and maximising commercial opportunities

• Draw satisfaction from managing, training, and supporting a team

• Excellent negotiating skills

• Financially and commercially astute

• Previous experience in an Operations Director or Senior Operations Manager role ideally in Foodservice or Hospitality.

• Strong understanding of report writing and financial management.

• Outstanding communication and interpersonal skills with the ability to manage a diverse team and work with stakeholders at all levels.

• Excellent delegation and influencing skills

• Able to demonstrate your analytical approach to problem solving

• Ability to devise and implement strategies to benefit both the company and the client

• Ability to display a real passion for food and customer service

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.