Senior Director, Health Promotion and Navigation Services

Description

POSITION TITLE: Senior Director, Health Promotion STATUS: Exempt FT (37.5 hrs.)

and Navigation Services GRADE: 6 DEPT: Safety and Wellness PROGRAM: Health Promotion and

Navigation Srvcs REPORTS TO: Chief Empowerment Office SUPERVISES: Coordinator, Community

Health Navigators and Interns 

SUMMARY: The Senior Director, Health Promotion and Navigation Services is responsible for leading and managing health education, promotion, and navigation initiatives. Oversee all components of program operations and engage in cross geography and functional engagement to promote collaboration across YWCA programs through health equity framework and trauma-informed practices.

COLLABORATES WITH: Actively collaborates with YWCA Executive Leadership, Safety and Wellness team members, community partners and influencers and other stakeholders.

ESSENTIAL RESPONSIBILITIES: Cultivates YWCA’s internal health equity and promotion Community of Practice. Leads community health initiatives that address community health challenges and their intersection with social determinates of health. The role includes the development and execution of community health initiatives such as health screenings, health education and care navigation that result in increased personal health efficacy. Through a health equity framework, provide information, knowledge, skills, and healthcare systems navigation assistance to strengthen informed healthcare decisions and access positions individuals and households to achieve optimal health and well-being. This position is responsible for overseeing all aspects of program operations and collaborating across departments, divisions, geographies, and with external partners to facilitate the integration of trauma-informed practices and primary prevention strategies.

Program Development and Operations: Co-create and cultivate the YWCA’s internal health equity and promotion Community of Practice, fostering a culture of collaboration, shared inventory of resources, tools, methodologies and best practices. Leads and manages community health initiatives, targeting breast, diabetes, hypertension, colon and emotional health, and their intersections with social determinants of health. Lead program content development and establish partnerships for program execution. Regularly evaluate and refine programs based on community feedback and outcome data for long-term sustainability.

Community Engagement and Mobilization: Develop and implement strategies to make primary health prevention and community mobilization core organizational strengths; Foster and maintain collaborative relationships with local governments, healthcare providers, nonprofits, and community groups; Work to increase community participation by developing and activating community outreach and educational events that educate, entertains and empowers diverse audiences; Create awareness within target communities of primary health prevention programs and other YWCA programs/services.

Talent Management & Development: Responsible for ensuring recruitment, onboarding, coaching, professional development, evaluation and retention of highly qualified staff, interns, and volunteers; Instill a sense of accountability among team members, by modeling effective oversight of program performance resulting in improved retention and program performance. Cultivates and contributes to a culture that encourages reflection, psychological safety, and continuous learning.

Fiscal Responsibility and Resource Development: Co-create and manage program budgets with Division leaders specifically tracking revenue, expenses, and contract deliverables to ensure fiscal and program stability and productivity. Works with Finance to analyze monthly budget reports and implement cost-savings/growth measures; Collaborate with Strategic Engagement staff to explore and prepare potential funding opportunities; Foster stewardship by assisting with stakeholder recognition, and engagement.

Professional Development: Complete ongoing continuing education and training as required by YWCA and funders. Obtain and maintain certification as a Navigator - Breast Advocate, and IL Community Health Worker within 1 year of hire, if not already certified.

NON-ESSENTIAL RESPONSIBILITIES: May work with, or assist in, the supervision of volunteers. Assist with planning special programs, i.e., YWCA Week without Violence, Leader Luncheon, and other events.

OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task or other assignment.

QUALIFICATIONS:

Professional Training Required: Completion of Breast Health Navigator - Breast Advocate, and IL Community Health Worker within 1 year of hire, if not already certified. Complete ongoing continuing education and training requirements set by YWCA and funders.

Education and Experience Required:

 Bachelor’s degree in public health, community health, healthcare administration, or related fields with three years of progressive leadership experience required.

Minimum of two years’ experience managing government contracts, private grants, fees and deliverable-based programs, including budgeting compliance, monitoring and reporting.

Previous experience in community health initiatives, demonstrating deep understanding of public health principles, including social determinants of health, health equity, and preventive health strategies.

Experience communicating, and effectively interacting with people across cultures, abilities, identities, genders, ethnicities, and race.

Strong speaking, writing, interpersonal and problem-solving skills.

Demonstrated experience with performance measurement across multiple platforms. Intermediate level of competence in MS Office, Outlook and databases.

WORK ENVIRONMENT: The work environment includes shared office spaces and sites where children and adults are present. The noise level is usually moderate. Movement requirements include walking, stooping, or kneeling. There may be a need to reach or lift objects, such as packages or supplies. Communication needs include seeing, hearing, and speaking. While in the office, there will be periods of sitting, holding a telephone and using

computers. Senior Director, Health Promotion and Navigation Services must have access to reliable transportation and the ability to travel throughout the Chicago metropolitan area and Illinois. Requires regular travel to YWCA locations in Chicago, DuPage County, South Cook County and Lake County. Knowledge of Lake County and community organizations is highly preferred. Reasonable accommodation will be provided for an incumbent to meet the position's essential responsibilities.

WORK SCHEDULE: Monday – Friday, 8:30am-4:30pm. This position may require work on some evenings and weekends. Schedule can vary depending on the needs of the agency.