Question
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Temporary Program Assistant

12/10/2025

The position involves monitoring building access, enforcing visitor policies, and ensuring adherence to organizational guidelines. The front desk staff plays a vital role in maintaining a safe and welcoming environment for tenants, staff, and visitors.

Salary

21.4 - 30 USD

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless individuals in Greater Boston. Pine Street Inn welcomes nearly 2,400 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and into a home and community. Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.
About the Role

Description

SCHEDULE: Wednesday – Sunday, 4PM-12:30 AM


Pays $21.40 - $30 per hour DOE (Salary ranges provided are based on relevant experience and skill set) 


LOCATION: 123 Hamilton Street, Dorchester MA


SUMMARY OF POSITION: 


The front desk staff at 123 Hamilton Street play a vital role in maintaining a safe, respectful, and welcoming environment for all tenants, staff, and visitors. Under the supervision of Residential Supervisor and in collaboration with onsite staff, this position is responsible for monitoring building access, enforcing visitor policies, and ensuring adherence to all organizational guidelines.

Requirements

QUALIFICATIONS:

  • Prior experience in security, concierge, residential services, or similar role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and professional in high-pressure or emergency situations.
  • Commitment to maintaining confidentiality and respecting tenant privacy.
  • Familiarity with issues related to homelessness, housing, and social services is a plus,

 EDUCATION/TRAINING:


REQUIRED:

  • High School Diploma or Equivalent
  • Strong written communication skills
  • Computer Proficiency in Microsoft Office Products

PREFERRED: 

  • Bi-lingual – Spanish/English
Key Skills
CommunicationInterpersonal SkillsCalmness Under PressureProfessionalismConfidentialityTenant PrivacySecurity ExperienceConcierge ServicesResidential ServicesMicrosoft Office ProficiencyBilingual Skills
Categories
Customer Service & SupportSecurity & SafetySocial ServicesAdministrativeHospitality
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