Payroll and Billing Coordinator, Seniors At Home

Description

AGENCY OVERVIEW:

Jewish Family and Children's Services (JFCS) has served the San Francisco Bay Area for 175 years. We offer world-class services to support individuals and families across all stages of life, including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development. Our mission and work are rooted in Jewish values, and we serve people of all faiths and backgrounds.

Seniors At Home offers a wide range of services to help older adults live safe, healthy, and independent lives, including home care, personal assistant services, companionship, and specialized dementia and palliative care. We provide the Bay Area’s leading continuum of care for aging adults.

POSITION SUMMARY:

Under the supervision of the Business Office Manager, the Payroll and Billing Coordinator provides administrative support for the payroll and billing operations for Seniors At Home, with 60-70% of the role focused on payroll-related responsibilities. This includes assisting with weekly payroll preparation and data entry, reviewing and verifying weekly time and attendance records, identifying and resolving discrepancies, and responding to payroll questions in a timely and professional manner. The role helps ensure accurate, compliant, and efficient payroll processing in coordination with HR and Finance.

In addition to payroll responsibilities, the Payroll and Billing Coordinator also supports client billing and insurance submission activities, assists with revenue-related data entry and basic reconciliations, and provides general business office and administrative support for the SAH program and JFCS headquarters.

COMPENSATION AND BENEFITS:

• Pay Range: $25.00 - $28.00 per hour (depending on experience)
• Employment Type: full-time, non-exempt position with benefits
• Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
• Cafeteria benefits plan that lets you customize coverage to fit your needs, with options like health insurance, FSAs, retirement plans, and wellness programs
• 16 holidays (10 federal and up to 6 Jewish holidays), annually
• 3 weeks of vacation and 2 weeks of sick leave, annually

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Reviews and processes weekly timesheet data for approximately 250 homecare workers and personal assistants, ensuring accurate recording of work hours at the appropriate pay and bill rates
• Works closely with Staffing Coordinators, Homecare Managers, HR Representatives/Payroll team, homecare workers, and personal assistants to reconcile all payroll questions or discrepancies, ensuring that all payroll-related issues are addressed in coordination with the HR Business Partner and that responses are provided as directed by the HR Business Partner and the Business Office Manager
• In coordination with the Business Office Manager, works with department supervisors and homecare staff to improve compliance with billing procedures, including but not limited to: incomplete timesheet data, unverified client visits, billing and pay rates, opening and closing of paperwork
• Assists with the preparation of invoices for all client charges across Seniors At Home program components
• Manages billing for long-term care insurance, including pulling invoices, preparing weekly care logs, coding and reconciling invoices, and ensuring compliance with insurance processes
• Generates payroll and billing reports for interdepartmental communication or processing (e.g., stipend reports, training reports, billing and payroll dashboards) and prepares additional monthly and quarterly reports as requested by the Business Office Manager

JOB QUALIFICATIONS:

• High School diploma or equivalent required; Associate's Degree in Business, Communication, or related is strongly preferred
• A minimum of 2 years of full-time experience in  payroll processing  in a high-volume, detail-oriented environment
• Hands-on experience with basic billing or invoicing process
• Experience with database management or data tracking systems preferred
• Basic knowledge of California payroll practices and wage-and-hour requirements, including overtime, meal/rest periods, and accurate timekeeping, or the ability to learn these quickly with guidance 
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) is required
• Experience with CRM platforms, and/or case management software preferred

All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.