Question
0-2

Retail Customer Service Salesfloor Team Member

12/10/2025

The Retail Customer Service Salesfloor Team Member is responsible for delivering great values to customers and driving positive results for the team. They will engage in various physical activities and ensure customer satisfaction through effective communication.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Locally owned hardware store with three locations in Southeast Texas, Beaumont, Vidor and Lumberton. M&D Supply was founded in 1967 when Mary Mitchell, E. W. McCown, and Jack Dyson started a business venture to supply local farm hands with needed supplies. The company has grown from its humble start to now employing more than one-hundred people in three locations.
About the Role

Description

If you…

…are excited to deliver great values to customers every day;

…take a sense of pride and ownership in helping drive positive results for a team; 

…are committed to treating colleagues and customers with respect; 

…believe in the power of diversity and inclusion; 

…want to participate in initiatives that positively impact the world around you;

then you will enjoy working for us!.  

Our wages are competitive and our benefits include medical insurance, a set work schedule and a great associate discount. We are a locally owned company and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! M&D Supply associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.

 M&D Supply, Inc. is an equal opportunity employer.

Physical activity includes: Stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motion.

Physical requirements: Must be able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to lift at least 20 pounds from the ground to waist level.

Visual acuity requirements: Salespersons are required to have the visual acuity to perform an activity such as: item identification, preparing and analyzing data and figures; transcribing; viewing a terminal; extensive reading; visual inspection involving small defects, small parts at distances close to the eyes. Sales team members are required to have acuity to accurately measure and cut building materials and to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. They must be able to use hand tools and operate machines such as saws, key machines, and paint mixing machines. Must able to use software programs such as eagle browser. 

Come join our team. You’re going to like it here!

Requirements

Minimum Qualifications

  • Must be 18 years old or older

Work Requirements

  • Physical activity includes: Stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motion.
  • Physical requirements: Must be able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to lift at least 20 pounds from the ground to waist level. 
  • Visual acuity requirements: Salespersons are required to have the visual acuity to perform an activity such as: item identification, preparing and analyzing data and figures; transcribing; viewing a terminal; extensive reading; visual inspection involving small defects, small parts at distances close to the eyes. Sales team members are required to have acuity to accurately measure and cut building materials and to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. They must be able to use hand tools and operate machines such as saws, key machines, and paint mixing machines. Must able to use software programs such as eagle browser.  

Working conditions

Salespeople are subject to environmental conditions. Activities occur inside and outside. They are subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. 

Behavioral Competencies

  • Customer Orientation: Cheerfully meets or exceeds customer expectations – both internal and external. Conveys an attitude of genuine service. Sees customer perspective. Maintains communication to address customer expectations, needs and concerns.  
  • Integrity: Maintains a high standard of ethical conduct. Takes responsibility for mistakes, does not blame others. Keeps commitments, treats others with respect
  • Teamwork: Recognizes group goals and supports them. Accepts different points of view. Shows respect for team members, builds relationships
Key Skills
Customer OrientationIntegrityTeamworkPhysical ActivityVisual AcuityHand ToolsMachine OperationSoftware Usage
Categories
RetailCustomer Service & SupportSales
Benefits
Medical InsuranceSet Work ScheduleAssociate Discount
Apply Now

Please let M & D Supply Ace Hardware know you found this job on PrepPal. This helps us grow!

Apply Now
Get Ready for the Interview!

Do you know that we have special program that includes "Interview questions that asked by M & D Supply Ace Hardware?"

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.