Senior Mortgage Loan Processor

Description

We are hiring a Senior Mortgage Loan Processor (Senior Real Estate Loan Processor) who will work in the Real Estate department managing applications from Members for mortgage and equity loans and prepares/processes a variety of documentation for completeness.  

Business Hours: Monday – Friday: 8:30AM to 5:30PM

*Based upon business needs, our positions may require working flexible hours, including weekends.

This position is based in Anaheim Hills, CA with the opportunity to work on a hybrid-remote schedule which consists of 2 days in-office and 3 days working remote from home. 

Why Work at CU SoCal?

CU SoCal is one of the fastest growing credit unions and is more than just a place to work. It’s a place where people come before profit, a place where you can build a career that’s more than a job, and where the work you do has meaning and purpose. We offer competitive pay, great health benefits and a culture like no other!

CU SoCal is a Gallup Exceptional Workplace Award Recipient

In 2025, Credit Union of Southern California (CU SoCal) was once again honored with the Gallup Exceptional Workplace Award, marking our second consecutive win and ranking us among the top workplaces worldwide for outstanding employee engagement!

The CU SoCal culture fosters Building Better Lives for our Members, personal development, open communication, and genuine care for each other. We prioritize C.A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to others. If you're passionate about making a difference and want to be part of a dynamic team, explore CU SoCal career opportunities today!

Requirements

Minimum Qualifications

• High School Diploma or equivalent.
• 5+ years of real estate lending experience including working processing real estate loan files, and collaborating with underwriting.
• Working knowledge of Fannie Mae and Freddie Mac guidelines.

Preferred Qualifications

• Bachelor’s degree or equivalent experience. 
• 4+ years prior credit union experience.

Knowledge, Skills and Abilities

• Proficient in all applicable MS Office programs (i.e., Word, Excel, Outlook, Teams, etc.).
• Excellent oral and written communication, human relations and negotiating skill.
• Maintain a working knowledge of policies and procedures necessary to effectively perform job duties.
• Excellent Customer Service skills.
• Ability to lead or direct processors with less experience.
• Strong working knowledge of Encompass and Symitar systems.  

Essential Duties and Responsibilities

• The Real Estate Loan Processor performs a variety of duties within established department policies, guidelines and procedures, under the direction of the Real Estate Manager. 
• Responsible for the accurate of timely processing loan applications 1st mortgage loans (Purchase and refinance transactions) and Home Equity products.
• Maintains thorough knowledge of all mortgage and equity loan products and guidelines. 
• Ensure Real Estate requests - satisfy guidelines set by CU SoCal, it’s investors (i.e. Fannie Mae - Freddie Mac and HUD) and its business partners (i.e. Mortgage Insurance Providers, Escrow, Title, Appraisal).
• Verifies and/or validates application information and exhibits to determine Member’s qualification for loan.
• Discusses and communicates the status of the application, loan conditions and closing requirements with Members and other interested parties.
• Prepares loan exhibits, orders appraisals, calculates income, and prepares initial disclosures.
• Communicate decisions to internal team and Members as needed; work closely with the loan team to determine appropriate counteroffers to Members and clear any pending conditions. 
• Meet all department goals and deadlines for productivity, quality, and KPI’s. 
• Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy. 
• Complete understanding and active application of the Exceptional Experience Guide expectations. 
• Must be able and available to work a “hybrid” schedule, per business operations requirement, as needed.
• Additional duties and responsibilities, as assigned. 

We support Pay Transparency and are a pay-for-performance organization that benchmarks base pay to the 50th percentile of market data.

Pay Scale: Min $26.20 / Mid $33.15 / Max $39.00* an hour

*Actual compensation will be based on geographical location, work experience, education and/or skill level.

CU SoCal is an equal opportunity employer. All decisions are based only on the individual’s qualifications/ability to perform the work. The above statements are intended to describe the essential functions, nature and level or work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. CU SoCal reserves the right to modify this job description at any time, without notice.

We foster an environment and culture where ideas and decisions from all people help us grow, innovate, and fulfill our mission of Building Better Lives.