Question
2-5

Patient Account Specialist - Outpatient Business Office

12/11/2025

The Patient Accounts Specialist is responsible for the collection of accounts receivable and daily operations including claim submissions and payment follow-up. The role also involves denial management and collaboration with multiple departments to ensure accurate reimbursement for billed services.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Conifer Park is a private health care system providing the highest quality comprehensive treatment to those suffering from substance use disorders. Inpatient rehabilitation, detoxification and outpatient services are provided using the latest evidence based practices in a caring and respectful environment. Conifer park places great emphasize on quick access to treatment, quality care when engaged, and excellent discharge planning. For additional information and location details- check out our website.
About the Role

Description

Conifer Park is seeking a Patient Accounts Specialist to join our Outpatient Business Office in Glenville, NY. In this role, you will be responsible for collection of accounts receivable for A/R of both Arms Acres Inc. and Conifer Park Inc. Daily operations include but are not limited to claim submissions, payment follow up, denial management, batch adjustments and collaboration with multiple departments to ensure accurate reimbursement for billed services.


In addition, you will be responsible for following all payer and state set forth guidelines for Behavioral Health claim submissions and allocations per insurance Explanation of Benefits for self-pay monthly statements. Duties also include analyzing discharged accounts for preparing all required documentation for Bad Debt recommendations along with validation of refund requests. Fielding phone calls from calls from Outpatient practice locations, patients, coworkers, and insurance companies as needed. Other duties as assigned by Management.

Requirements

High school or GED with a minimum of 2 years A/R or billing experience, or Associates Degree in related field preferred with 1 year related experience. Experience with Microsoft Office platform including Excel and Word. Excellent attention to detail and accuracy required. Ability to add, subtract, multiply and divide in all units of numbers and decimals.


We offer competitive wages, benefits, and a 401(k), excellent Paid Time Off, and a supportive working environment.

Background checks, pre-employment & drug screenings required

We are an equal opportunity employer according to current standards.


INDHP

Key Skills
Accounts ReceivableClaim SubmissionsPayment Follow UpDenial ManagementBatch AdjustmentsCollaborationBehavioral HealthDocumentationBad Debt RecommendationsRefund RequestsMicrosoft OfficeAttention to DetailAccuracyCommunicationProblem SolvingCustomer Service
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
Competitive WagesBenefits401(k)Excellent Paid Time OffSupportive Working Environment
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