Overnight Veterinary Receptionist

12/11/2025

The overnight veterinary receptionist is responsible for maintaining the reception area's visual appeal, greeting clients, answering questions, triaging concerns, scheduling appointments, and processing payments. They must provide emotional support to clients during difficult times and handle various medical outcomes.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community. When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients. Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way. Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.

About the Role

Company Description

Since 2005, Veterinary Emergency Services of Lincoln has been our community’s trusted go-to emergency vet! From the very beginning, our vision has been to create a caring, family environment within our clinic walls. Our team has been here since its inception, nurturing a culture of compassion, empathy, and togetherness that extends to pets and their parents.

Veterinary Emergency Services of Lincoln is a well-established, progressive, fast-paced, after-hours emergency practice. We offer many services to provide the best comprehensive care to our patients including emergency surgery, in-house diagnostics, digital full body radiology, ultrasonography, and medical urgent emergent services. We believe in delivering prompt, compassionate care when it matters most.

Our hours of operation are:

Monday – Friday: 6pm to 7am
Saturday from 12 noon and closing Monday at 7am

To learn more about us click here!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

Experienced Receptionist with a minimum of 1+ professional experience in the veterinary field.
Overnight and weekend availability is required.
Compassionate and calm team-player.
Ability to multi-task.
Strong communication skills.
Highly organized and possess computer skills.
Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/

Key Skills

Receptionist ExperienceCompassionateCalmTeam PlayerMulti-taskingStrong Communication SkillsHighly OrganizedComputer SkillsSelf-starterDesire to Advance Knowledge