Question
Full-time
0-2

Paid Apprentice/ Hearing Instrument Specialist Trainee

12/11/2025

The role involves greeting customers, offering free hearing screenings, and making follow-up calls to ensure patient satisfaction. Additionally, the apprentice will attend virtual training and gain hands-on experience with licensed professionals.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
At Lucid Hearing, our Mission is Helping People Hear Better. Since our founding in 2009 we have helped millions of people across our hearing healthcare family of brands - encompassing hearing enhancement, enjoyment, protection, detection and wellness. Our vision is to inspire healthy hearing for life, from the first moment you hear to all the moments that matter. Lucid Hearing has a team that is obsessed to win. This includes a highly-experienced research and development team who design and engineer best-in-class products, to our licensed hearing professionals who provide free hearing tests and hearing solutions at 500+ Lucid Hearing centers in Sam’s Clubs locations. Our hearing protection and OTC hearing aid products can also be found in thousands of retail locations such as Best Buy, CVS, Walgreens, Walmart, and Kroger. Our corporate office is located just south of DFW airport in Fort Worth, Texas. Lucid Hearing is the parent company of the following brands: Liberty Hearing Aids, Engage Hearing Aids, Fio Hearing Aids, HearMuffs, Saf-T-Ear, Etymotic, Westone Audio, America Hears, and HearGear. For more information about Lucid Hearing, visit LucidHearing.com.
About the Role

Job Description

Our Mission: "Helping People Hear Better"

About Lucid: Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to add to our family of associates.

Ideal Candidate: Lucid Hearing desires candidates who are motivatedambitious and want to be a part of an industry-disrupting sales model. Candidates must have a passion for helping the hearing-impaired. For those interested in a career path, we at Lucid Hearing strive to promote from within, with two-thirds of our Operations Leadership team promoted internally.

Why work for us: At Lucid Hearing, we believe our people thrive in a culture of support and celebration. Our competitive employment packages show our dedication to our employees and our culture. Some perks include:

  • Full-time training and licensing program to become a licensed Hearing Instrument Specialist
  • Paid on the job training ($20-$22/ hour)
  • Increase in earning potential ($50,000 Salary), once you obtain your dispensing license to fit, test, and sell
  • Growth opportunity and become a LEADER
  • Health, vision, and dental insurance
  • Fully paid life insurance
  • 401(k) plan with matching
  • Paid Time Off (PTO)
  • Continued on the job training (virtual courses)

What YOU will be doing:

  • Greet customers and offer a free hearing screen
  • Learn all about the ear anatomy
  • Attending virtual training for 6 weeks to ensure the best possibility to pass the state hearing instrument dispensing exam to become a licensed dispenser
  • Hands on practical experience with a Lucid Associate, that is a licensed Hearing Instrument Dispenser or a licensed Audiologist dispenser
  • Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device

Qualifications:

  • Motivated sales candidate, who want a long-term career with the Lucid Family
  • Ability to relocate within the state once your license is obtained
  • Motivated by helping people hear better
  • Previous sales or customer service experience is required
  • Looking for a CAREER and not just a job
  • A story of why YOU are wanting to get into the hearing aid business
  • An entrepreneur mindset with problem-solving skills, this role will have great autonomy
  • Excellent follow-up skills

Key Performance Indicator’s (KPI’s):

  • Assist in getting 2-4 members in the booth to test their hearing per day
  • Obtain a dispensing license within 6-12 months (depending on the state requirements)

Additional Information

All your information will be kept confidential according to EEOC guidelines.

© 2024 Lucid Hearing Holding Company, LLC  All Rights Reserved

Key Skills
SalesCustomer ServiceProblem-solvingFollow-up SkillsMotivationHearing Aid KnowledgeTrainingCommunicationTeamworkAutonomy
Categories
HealthcareSalesCustomer Service & SupportRetail
Benefits
Health InsuranceVision InsuranceDental InsuranceLife Insurance401(k) PlanPaid Time OffOn-the-job Training
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