Assistant Property Manager - Bilingual English/Spanish

Description

Join our team at Renewing Management and help create an exceptional living experience for our residents! We are looking for a bilingual (English/Spanish) Assistant Property Manager to provide outstanding service, support leasing and operations, and assist residents with professionalism and care. 

POSITION SUMMARY:

The Assistant Property Manager - Level I is responsible for supporting the Property Manager in all aspects of community operations, including sales, leasing, rent collection, customer service, maintenance, and miscellaneous administrative tasks, as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Show and lease apartments to prospective residents.
• Assist prospective residents with apartment selection and application process.
• Execute leases with new and returning residents to ensure all parties understand the terms of the contract.
• Collect delinquent rents by strictly adhering to our collection protocol, as well as preparing and delivering notices as required.
• Communicate effectively with existing residents regarding maintenance needs.
• Demonstrate great time management skills and the ability to prioritize.
• Exhibit strong customer service skills, such as lead follow-up within the timeframe required by company standards and returning calls and emails promptly.  
• Perform Service Request call backs to ensure our maintenance team delivered superior service. 
• Show a thorough understanding of sales and marketing concepts and the ability to develop, implement, and evaluate marketing plans.
• Maintain knowledge of on-site maintenance requirements including dealing with vendors and contractors.
• Establish rapport with residents so they feel recognized, valued, and appreciated.
• Efficiently operate and understand personal computer functions and company utilized software.
• Assisting the Property Manager as directed to obtain monthly lease renewals.
• Complete daily rent deposits at manager’s direction. 
• Perform other duties as assigned.

Requirements

SKILLS AND QUALIFICATIONS:

• Bilingual English/Spanish
• Strong administrative, communication, and organizational skills
• Ability to set and achieve goals
• Strong work ethic
• Ability to sell and close a sale
• Professional image
• Entrata experience is a plus

EDUCATION, TRAINING AND/OR EXPERIENCE:

• High school diploma or equivalent is required. Some college or advanced technical training is preferred.
• 1 to 2 years of experience in resident leasing or property management is required.

SUPERVISORY RESPONSIBILITY:

• Assist in the absence of the Property Manager.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS:

Our people are the organization’s greatest asset. We are proud to offer a full range of employee benefits. This full-time position offers a competitive base salary with bonus potential, paid time off, and paid holidays. Optional medical, dental, and vision insurance coverage, as well as a 401(k) plan with 4% employer contribution are also offered. To find out more about us, check out our website at www.whereUmatter.com. 

EQUAL EMPLOYMENT OPPORTUNITY:

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin, marital status, gender identity, veteran/military service, disability, genetic information, sexual orientation, or any other characteristic protected by law.

Note: This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team. Receipt of this job description does not constitute a contract of employment.