Triage CMA

Description

Southeastern Cardiology Associates, Southeastern Gastroenterology Associates, and SBD Medical Solutions strive to deliver the best care possible through a team approach. From check-in to check-out, each employee participates in delivering the highest quality of care and attention in the Southeast. Our commitment to our patient is that we will treat them like family.

We are compassionate and considerate. We are passionate about advancements in technology and patient care. We are educators and good listeners. We believe that qualified specialty care is not hard to find. However, we think that embedding a world-class group of specialists within a team that is committed to treating the patient and their loved ones is what truly sets us apart. Our job is not done when the condition is diagnosed and treated appropriately. We consider the mission accomplished when we have treated the problem and our team has communicated effectively with the patient and their loved ones. Above all, we are here to serve our patients and their families. Our team of specialized physicians, mid-levels, nurses, technicians, and staff are committed to providing the highest level of service – this team approach truly sets us apart.

Responsibilities

? Provides nursing care to patients as delegated by assigned supervisor and/or provider to meet the needs of the patient/family 

? Collects data and information to assist the clinical team and/or the provider in patient assessment and care planning in accordance with current MIPS guidelines which includes but is not limited to:

• Triaging patients

     Vital Signs

     ECGs

     Weight

     Updating patient history and medication list

•  Performing real-time clinical assessments and EMR Documentation during visits
• Communicating internally & externally through telephone encounters & actions
• Supporting providers with in-room needs

     Vitals, ECGs, patient positioning, and assisting with procedures

? Escorts patients to and from rooms and assist with mobility as needed

? Preparing and stocking exam rooms before and during clinic as needed

? Participates in teamwork

? Effectively and respectfully communicates with other departments of the office

? Demonstrate excellent communication skills (verbal and written) as well as computer/electronic medical record systems skills

? Assisting with emergency responses (e.g. calling 911, using AED)

? Monitoring clinic pace and communicate delays or issues to the care team/ nurses station

? Other duties as assigned

Requirements

Education and Qualifications

• Holds/maintains active CMA license or Holds/maintains active LPN license, active in Georgia 
• Holds/maintains a current MA certification and maintain Basic Life Support (BLS)  

Corporate Culture Expectations

Demonstrates the office Corporate Culture at all times with colleagues, providers, outside offices/vendors, patients and their family members. Consistently portrays a positive attitude; excels in individual role while creating a culture of teamwork and cooperation; puts the patient/family first and regularly seeks opportunities for self-improvement as well as operational improvement. 

Core Competencies

Approachability, Compassion, Customer Focus, Dealing with Ambiguity, Decision Quality, Ethics & Values, Integrity & Trust, Motivating Others, Peer Relationships, Drive for Results, Listening 

Functional Competencies

Communication, Listening, Organizing, Priority, Technical Learning, Time Management, Understanding Others