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Junk Removal Specialist & Route Sales

12/12/2025

As a Customer Experience Leader, you will deliver exceptional customer service and drive sales efforts. You will also collaborate with your team to safely operate and load trucks while removing unwanted items.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it’s located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent. 1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated. 1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com. 1-800-GOT-JUNK? Alliances: Canadian Automobile Association (CAA) Access Rewards National Association of Professional Organizers (NAPO) North American Association of Senior Move Managers (NASMM) CitiBank Rewards RecycleBank General Services Administration (GSA)

About the Role

Description

Company Overview: We are the world's largest junk removal company! Southwind, owners of 1-800-Got-Junk? is Committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.

Looking for an exciting outdoor and hands-on career? Join 1-800-GOT-JUNK? - Richmond as a Customer Experience Leader and Sales Specialist!

Position: Customer Experience Leader

Location: Ashland, VA

Pay Range: Up to $23/hour total compensation including Base Pay + Profit Share + Tips!

Objective: As a Customer Experience Leader, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts. No experience? No problem—we provide comprehensive training!

What We’re Looking For:
Sales-Oriented: You thrive in a sales environment and love going above and beyond for customers.
Customer-Focused: Approachable, friendly, and committed to creating exceptional experiences.
High-Energy: Physically active and excited about taking on dynamic, hands-on responsibilities.
Reliable: Consistently dependable and a strong, positive force within the team.
Clear Communicator: Organized, solution-focused, and great at communicating with others.

Responsibilities:
Deliver Top-Notch Service: Impress our customers with your upbeat attitude and dedication to quality service.
Drive & Load With Care: Collaborate with your team to safely and efficiently operate and load trucks.
Remove Unwanted Items: Tackle both light and heavy lifting during residential and commercial cleanouts.
Promote Sales: Be a brand ambassador—offer honest estimates and represent us with professionalism.
Prioritize Safety: Follow safety guidelines and always maintain a polished, uniformed appearance.

Why Us?

At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.

Experience a fun, fast-paced workday filled with diverse tasks and challenges.
Competitive compensation and performance-based bonuses
Recognized for "Best Places to Work" and "Fast 50 Company".
Comprehensive benefits package, including health insurance and retirement plans.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.

Requirements

Qualifications:

Age Requirement: Must be at least 21 years old.
Driver’s License: Valid standard driver’s license required.
Experience: Previous customer service, labor, or sales experience preferred.
Physical Capability: Ability to lift up to 50 lbs. repeatedly.
Relevant Experience: Experience in delivery, warehouse, moving, or general labor is a plus.

Key Skills

Sales-OrientedCustomer-FocusedHigh-EnergyReliableClear Communicator