Retail Sales Associate - The Little Nell Boutique

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.  

A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.  

For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Position Summary 
The Retail Sales Associate provides product knowledge to the guests allowing them to make a series of buying decisions which are mutually beneficial to them and The Little Nell Boutique. Selling responsibilities include keeping merchandise displayed and stocked neatly while maintaining a clean work environment and Forbes Five-Star service standards. This position reports to the Director of Operations. 

Job Posting Deadline
Applications for this position will be accepted until December 28, 2025. 

Essential Job Functions/Key Job Responsibilities 
•    Controlling and helping in loss and theft prevention
•    Maintaining a clean work environment through folding merchandise on the retail floor and stockrooms
•    Cleaning dressing rooms of hangers, tags, and properly putting away merchandise after each use of the dressing room
•    Help with opening and closing cleaning duties
•    Organize merchandise and accept delivery of product
•    Enthusiasm and knowledge of the Aspen skiing and snowboarding lifestyle
•    Assisting hotel guests with questions related to the hotel property and providing local Aspen knowledge and recommendations as needed
•    Adhering to Forbes Five-Star standards
•    Other duties as assigned

Education & Experience Requirements
•    High School Diploma or GED preferred

Knowledge, Skills & Abilities
•    Proficient in Point of Sales systems
•    Knowledge of selling merchandise 
•    Knowledge of retail products
•    Excellent customer service skills
•    Ability to work collaboratively & effectively with team members
•    Ability to adapt to the customer flow of a retail store 
•    Excellent interpersonal skills 
•    Excellent verbal communication skills

Work Environment & Physical Demands
•     Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
•     Regularly work indoors with no adverse conditions  
•     Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits
This position is classified as a regular part time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Paid Time Off Programs
•    Paid Leave Programs
•    Employee Ski Pass
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster