Question
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Lead Care Coordinator - Dr. Kenrick

12/13/2025

The Lead Care Coordinator oversees the daily workflow of the physician's office, providing direct support to the physician and managing staff schedules. They are responsible for scheduling surgeries, coordinating referrals, and ensuring proper medical reports are available prior to patient arrival.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Providing world-class neurosurgery through innovative, compassionate and coordinated care to meet each of our individual patient's needs. While we’re lifelong students in the world of brain and spine advancements, we also drive much of that discovery and achievement through our association with our hospital partners. We diagnose and treat a wide array of complex conditions and have proven, evidence-based outcomes. We’re exhaustive in our process to find the right solution for our patients, whether surgical or non-surgical. We don’t share the following facts to be boastful, but rather to illustrate how we’ve shaped the world of neurosurgery. That’s the type of expertise you should demand as a patient. We perform more than 10,000 procedures per year, giving us the confidence and expertise to handle complex cases that many other centers simply can’t treat. We’ve pioneered numerous procedures and techniques, including the cardiac standstill surgery, neuro-spinal scaffolding implants, the development of a spinal surgery robot, and more. Our surgeons developed new approaches to reach lesions in the difficult-to-reach skull-base area of the brain, enabling removal of what was previously considered inoperable. Through our partnership with Barrow Neurological Institute, patients have access to hundreds of clinical trials, enabling more aggressive treatment options, sooner. Mission: We’re honored to call Barrow our home. It enables us to find answers where all other paths lead to “no.” Here, we strive to make the impossible possible.
About the Role

Description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care and pain management. As a partner of Barrow Neurological Institute, the practice encompasses 42 neurosurgeons, 8 physiatrists and performs more than 10,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.


Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.


Job Information:

As one of the largest private group practices in the US, BBS is looking for a Lead Care Coordinator to join our Ahwatukee Team 2 days per week. This position will also travel to Gilbert 2 days per week and to Chandler 1 day per week.


Essential Duties and Responsibilities:

  • Oversee the daily workflow of physician’s office. Provides direct support to physician and Care Coordinator as needed.
  • Manages staff work schedules to reflect volume and operational need. Reviews and approves employee timesheets and PTO requests in accordance with BBS guidelines.
  • Manages physician’s personal, clinical, and surgical schedules. Ensure all appointments are reflected in the physician’s Outlook and personal calendar. Manages physician’s travel schedule and arrangements.
  • Ensure proper medical reports are available to the physician prior to patient arrival.
  • Triages telephone calls when Care Coordinator is not available.
  • Obtains authorization from insurance carriers for surgeries in accordance with hospital guidelines.
  • Schedules surgeries and outpatients testing. Maintains patients recalls.
  • Coordinates referrals for patients through insurance and other physician offices.
  • Trains new Care Coordinators on patient registration, scheduling, taking vitals, rooming patients, entering orders, using medical equipment and supplies, arranging referrals, and other clinical operations required for the daily clinic workflow.
  • Prepares all billings in computerized system for processing. Code’s office charges and sends coding information to coder within required timeframes.

Comp & Benefits:

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

  • Choice of two types of medical plans – 2 HDHP/HSA options & 1 PPO/HRA option
  • Dental and Vision plans
  • Disability – short-term & long-term, 100% employer paid.
  • Basic Life/AD&D, 100% employer paid.
  • Voluntary Life/AD&D available for employee, spouse, and children
  • Voluntary Critical Illness and Accident coverage
  • Paid Time Off
  • Paid Holidays
  • Paid Volunteer Time Off

Barrow Brain and Spine is proud to be an equal opportunity workplace.

 

Preferred method of response is via our Careers page: barrowbrainandspine.com

Requirements

Qualifications:

  • HS diploma or GED required.
  • 2 years in a medical setting required.
  • Experience with athenaOne a plus! 


Key Skills
Care CoordinationPatient SchedulingMedical BillingInsurance AuthorizationStaff ManagementTrainingPatient CareCommunicationTime ManagementTeam CollaborationClinical OperationsWorkflow ManagementProblem SolvingAttention to DetailSchedulingMedical Records
Categories
HealthcareManagement & LeadershipCustomer Service & Support
Benefits
Medical PlansDental PlansVision PlansDisabilityLife InsurancePaid Time OffPaid HolidaysPaid Volunteer Time Off
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