Individual Giving and Stewardship Specialist

Description

Organization: Boys and Girls Clubs of San Leandro
Location: BGCSL Headquarters, San Leandro, CA
Department: Resource Development 

Reports to: Jordan Montanino 

Direct Reports: None
Exempt Status: Exempt 

Position Type: Full-Time 

Compensation: $95,000 - $110,000 

Benefits: Health, Dental, Vision, Retirement 

Position Overview: 

The Individual Giving and Stewardship Specialist plays a key role in expanding and sustaining the Boys & Girls Clubs of San Leandro’s individual donor base by implementing effective giving strategies, strengthening donor relationships, and ensuring exceptional donor stewardship. This role directly supports BGCSL’s growth by managing donor data, recognition, communications, and giving programs that increase donor retention, engagement, and overall fundraising impact. By driving consistent, meaningful donor experiences, this position directly contributes to BGCSL’s ability to provide high-quality programs and life-changing opportunities for youth. 

Our Values in Action: 

1. Transformative Leadership: We aspire to transform possibilities into probabilities. By embodying emotional intelligence, vulnerability, and empathy, we foster positive change with humility, authenticity, and continuous self-improvement. What that looks like in this role: proactively elevating the donor experience by creating innovative, data-informed giving and stewardship strategies that deepen donor’s connection to BGCSL’s mission. It looks like anticipating opportunities for growth and continuously strengthening systems and donor relationships to drive greater impact for the youth we serve.  
2. Resilience: We approach every situation with a growth mindset, demonstrating flexibility and courage, and reframing challenges as opportunities. We acknowledge our current state, embrace change, and adapt as needed, maintaining a solutions-oriented approach throughout our growth journey. What that looks like in this role: staying adaptable and solutions-focused amid shifting donor needs and evolving fundraising priorities while maintaining accuracy and high-quality. It means persistently nurturing donor relationships and managing complex workflows with composure, ensuring consistent support for BGCSL’s mission. 
3. Youth Centered: Every organizational action or maneuver is designed to directly impact and benefit the youth we serve. We value and prioritize the youth perspective, making decisions with a focus on their needs and well-being, rather than adult convenience. What that looks like in this role: fundraising, stewardship, and data decisions are intentionally grounded in the lived experiences, strengths, voices and outcomes of the youth we serve. Donors and team members are not just funding programs- we are partners in young people’s growth and success. 

Essential Functions:  

• Work with Director of Development to implement strategies to secure financial support from individual donors 
• Actively engage and cultivate relationships with individual donors  
• Work closely with the Development team to integrate individual giving strategies into the overall fundraising plan 
• Implement and follow Donor Stewardship Plan including effective donor recognition and appreciation strategies  
• Collaborate with Director of Marketing and Communications on quarterly fundraising appeals 
• Manage the Development Department CRM including recording all incoming donations, sponsorships and grants  
• Plan and manage Annual Club Champions Celebration- BGCSL’s donor and volunteer appreciation event 

BGCSL Competencies: 

Description 

Commitment to:  

Safety & Quality - Prioritizing the physical, emotional, and psychological safety of youth, staff, and the community while adhering to established quality standards.

Accountability and Integrity - Maintaining high standards of ethical behavior, transparency, and responsibility in all actions and decisions.  

Problem Solving & Decision Making - Analyzing complex situations, identifying challenges, developing effective solutions, and implementing action plans that lead to positive outcomes. 

Competency 

Description 

Communication & Listening 

Exhibiting clear, empathetic, and effective communication skills while actively listening to others to build trust and understanding. 

In Action: 

• Tailors donor communications so they feel personal, timely, and grounded in the mission, using both data and genuine curiosity about donor motivations. 
• Translates complex giving data into clear insights for Development, Marketing, Programs, and Executive leadership. 
• Seeks to understand before responding, ensuring donors, colleagues, and volunteers feel respected, heard, and informed. 

Teamwork 

Collaborating effectively with others, building positive relationships, and contributing to a shared goal. 

In Action: 

• Works seamlessly with Development, Marketing, Programs, and Finance to align messaging, donor data, event planning, and fundraising strategy. 
• Elevates the collective impact of the team by sharing information early, asking thoughtful questions, and helping teammates anticipate risks or opportunities. 
• Steps in to support team deliverables during peak campaigns, events, or deadlines without losing sight of stewardship quality. 

Results Orientation 

Setting measurable goals, monitoring progress, and delivering high-impact outcomes aligned with the organization’s mission and strategic priorities.  

In Action: 

• Consistently meets stewardship and fundraising deadlines, from donor acknowledgments to campaign follow-up, while improving accuracy and efficiency. 
• Uses CRM data to identify trends, segment donors, and refine strategies that improve retention, upgrade giving levels, and grow the pipeline. 
• Creates measurable plans for donor cultivation and stewardship and tracks progress in a way that keeps the team aligned on goals. 

Qualifications & Experience: 

Required:  

3-5 years full time fundraising experience for similar size non-profit, excellent interpersonal communication skills, strong written communication skills, experience managing CRM database(s)  

Preferred: BA/BS Degree in any related field. 

Work Environment:  

This position will work primarily in a standard office environment at the Boys & Girls Club of San Leandro. This role may occasionally require flexibility to accommodate organizational events or deadlines. Key aspects of the work environment include: 

• Frequently required to sit. 
• Continually required to utilize hand and finger dexterity. 
• Continually required to talk or hear. 
• Rarely exposure to outside weather conditions (visiting a site)  
• While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.  
• The employee must occasionally lift and /or move more than 20 pounds. 

The Boys and Girls Clubs of San Leandro is committed to diversity and inclusion and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. We encourage individuals from all backgrounds and experiences to apply. All employment decisions are based on qualifications, merit, and business needs.