Territory Sales Manager

Description

Position: Territory Sales Manager (TSM)

Location: Phoenix, Arizona
Department: Sales
Reports To: Head of Sales & Marketing
Salary/Pay: $100K- $130K / Year + performance bonus commensurate with experience
FLSA Status: Full-Time, Exempt

About the Company

Founded in 1998, Nexus IT has evolved into one of the leading providers of Managed IT, Cybersecurity, and Cloud Services. Our company’s purpose-driven culture is built on a foundation of innovation, excellence, and human connection.

We’re not your typical IT provider — we care deeply about people, relationships, and the success of our clients. Our commitment to integrity and service has earned us a reputation as trusted technology partners for forward-thinking organizations.

As Nexus IT enters an exciting growth phase fueled by a $60 million capital commitment from Metropolitan Partners Group, we’re expanding our reach into new territories. The Territory Sales Manager will play a pivotal role in driving this next chapter of growth.

About the Role

We are seeking a highly motivated and results-oriented Territory Sales Manager (TSM) to drive new business acquisition, develop existing client relationships, and expand our footprint within a defined region.

This role is ideal for a sales professional who thrives in a consultative, relationship-based selling environment — someone who loves uncovering opportunities, closing deals, and helping clients solve real-world business challenges through technology.

Purpose of the Role

The purpose of the Territory Sales Manager role is to deliver revenue growth by identifying, acquiring, and nurturing high-value clients within the assigned region. The TSM is responsible for managing the full sales cycle — from lead generation to deal closure — while ensuring a seamless handoff and long-term relationship development with the Client Success team.

How You Create Value

You create value by driving sustainable growth through strategic prospecting, exceptional relationship management, and consultative selling. You represent Nexus IT’s brand and values in every client interaction — acting as a trusted advisor who helps organizations align technology strategy with their business goals.

By executing a disciplined, data-informed sales process, you help clients succeed while directly contributing to Nexus IT’s mission and market expansion.

Essential Duties and Responsibilities

• New Business Development: Generate and qualify leads through outbound outreach, events, and referrals. Develop tailored proposals and close managed services agreements to meet or exceed monthly and annual sales targets.
• Account Management: Serve as the primary contact for assigned accounts, fostering long-term relationships and ensuring customer satisfaction.
• Expansion & Cross-Sell Opportunities: Identify opportunities within existing clients for upgrades, project work, or additional managed services.
• Pipeline Management: Maintain accurate forecasts, CRM records, and performance reports to ensure transparency and accountability.
• Collaboration: Partner with internal teams across marketing, technical delivery, and support to ensure smooth onboarding and client experience.
• Renewals and Retention: Monitor contract terms and proactively manage renewal conversations to ensure client continuity.
• Market Awareness: Stay informed about industry trends, competitors, and evolving client needs to position Nexus IT as a leading provider.

Key Success Factors

• Quota Achievement: Consistently meet or exceed revenue and margin goals.
• Client-First Mentality: Demonstrate empathy, authenticity, and trust in every client interaction.
• Consultative Expertise: Leverage a deep understanding of business and technology to advise clients effectively.
• Resilience & Adaptability: Thrive in a dynamic, performance-driven environment.
• Collaboration: Work cross-functionally to ensure smooth transitions between departments and superior client outcomes.
• Time & Territory Management: Prioritize effectively, balancing prospecting, closing, and relationship nurturing activities.
• Data-Driven Decision Making: Use CRM insights and sales analytics to plan and optimize sales strategies.

Working Conditions

• Professional office or hybrid work environment.
• Travel may be required within assigned territory for client meetings and industry events.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed or required.

Requirements

Education, Certifications, and Experience

• Proven track record of success in full-cycle B2B sales, preferably within an MSP, MSSP, or technology solutions environment.
• Experience managing complex sales cycles and negotiating contracts with mid-market or enterprise clients.
• Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• Entrepreneurial mindset with the ability to work independently while collaborating effectively with internal teams.