Question
2-5

Consumer Loan Processor

12/13/2025

The Consumer Loan Processor is responsible for end-to-end processing of secured and unsecured loans, ensuring loan files are complete and meet guidelines prior to underwriting. They must communicate effectively with various teams and manage a pipeline of loans under specific time constraints.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Home begins here, at the largest, privately held, veteran owned and operated bank in the country. The Federal Savings Bank focuses on mortgage lending because we know that home is more than just four walls. It’s the foundation for your dreams, memories, and legacy. It's the comfort that comes with stability and the vision of a secure future.   As a federally chartered bank, we are proud to be able to support your homebuying process in all 50 states. So, no matter where in the United States you plan to dig your roots, The Federal Savings Bank family won't be far.   With the strength of a national bank and the heart of a family-owned lender, we carefully match our home lending solutions to your specific financial needs, not everyone else’s.  We’re eager to make your home lending journey as smooth and efficient as possible through cutting-edge technology and personal, one-to-one care.   It’s our privilege to guide you from home loan to welcome home.   NMLS# 411500 The Federal Savings Bank is an Equal Housing Opportunity Co. and member FDIC.
About the Role

Description

The Federal Savings Bank, a leading private bank and national lender, is seeking a Consumer Loan Processor to support the Consumer Loan Division in our Chicago, IL headquarters. The Federal Savings Bank Consumer Loan Processor is responsible for end-to-end processing of our secured HELOC, HELOAN, or unsecured personal loans. Their function is to review, analyze, and submit loan documents to Underwriting and Closing based on guidelines and with a focus on efficiency and quality.


This position is based in our Chicago (Logan Square) corporate headquarters. Qualified candidates must reside a commutable distance at the time of application to be considered. Employee must be able to work onsite 3 days per week.


Responsibilities and Duties:

  • Daily utilization of Encompass and MeridianLink loan originations software
  • Set and maintain proper expectations with all parties on the loan file
  • Analyze credit, income, assets, and collateral documents prior to submitting to Underwriting
  • Ensure loan files are complete and meet guidelines prior to Underwriting
  • Clear loan conditions and communicate effectively with Sales, Processing, Underwriting, and Closing teams
  • Order title, appraisal, hazard insurance, flood insurance, payoffs, and analyze them prior to closing (as applicable)
  • Review and analyze title for all requirements and address any issues, insurance coverage for mortgagee
  • Maintain loan file compliance while managing pipeline of various volume levels
  • Work effectively under specific time constraints and meet end-of-month deadlines
  • Complete the Bank's customer service training and apply it to all communication with borrowers, vendors, and internal team members

Requirements

Job Requirements:

  • High school diploma required; 4-year college degree preferred
  • 2+ years of processing experience processing purchase & refinance mortgages required
  • Experience processing Home Equity loans preferred
  • Able to calculate self-employed and variable income
  • Expert knowledge of agency and investor loan guidelines
  • Expertise in processing conventional loans required; additional VA and FHA knowledge preferred
  • Familiarity with Encompass or other similar loan origination software
  • Proficient with Automated Underwriting (LP & DU) preferred
  • Excellent oral and written professional communication
  • Must be able to manage time effectively and meet SLAs
  • Favorable credit and background required
  • Flexibility with you schedule as you may be required to work extended hours to meet the needs of the business, especially during peak volume periods

What We Offer:

  • Medical, Dental, and Vision insurance
  • HSA and FSA plan options available
  • Company-paid life insurance
  • Partial matched 401k
  • 7 paid holidays
  • PTO that increases with length of employment
  • Employee Assistance Plan (EAP) for employee and their household
  • Employee recognition on a national scale with incentives
  • Employee appreciation events
  • Big bank capability, small-bank feel
  • Garage parking onsite

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Key Skills
Loan ProcessingCredit AnalysisIncome AnalysisAsset AnalysisCollateral AnalysisEncompassMeridianLinkCustomer ServiceTime ManagementCommunicationComplianceMortgage GuidelinesAutomated UnderwritingHome Equity LoansConventional LoansVA LoansFHA Loans
Categories
Finance & AccountingCustomer Service & SupportAdministrative
Benefits
Medical, Dental, And Vision InsuranceHSA And FSA Plan OptionsCompany-Paid Life InsurancePartial Matched 401k7 Paid HolidaysPTO That Increases With Length Of EmploymentEmployee Assistance Plan (EAP)Employee RecognitionEmployee Appreciation EventsGarage Parking Onsite
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