Phlebotomist, Clinical Svcs Tech-WPP

12/14/2025

The Clinical Services Technician is responsible for collecting specimens and processing laboratory orders while ensuring proper patient identification. They also organize laboratory workflow and perform routine maintenance and quality control on specified equipment.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C. The 900+ bed system comprises a network of health care facilities that includes: • Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C. • Community hospital in Cary • Women’s hospital and family health center in North Raleigh • Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex • Freestanding Children's Emergency Department and dedicated Children’s Hospital • One of the highest volume heart centers in the United States • Level IV Neonatal Intensive Care Unit • Multiple outpatient rehabilitation sites • 40+ primary care and specialty physician practices • Home health services WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care. Specialties WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.

About the Role

Overview

The Clinical Services Technician collects specimens on all age populations as assigned with minimal patient impact. Responsible for the processing and allocation of laboratory specimens and orders from all sources. Responsible for verification of proper patient/specimen identification, appropriateness of specimen and accompanying orders. Organizes laboratory workflow and appropriately prioritizes processing and distribution of specimens. Utilizes requisite equipment, instruments, and computer systems to test request, accession, correctly label and deliver specimens to appropriate laboratory sections within acceptable time frames. Performs specified procedures within scope of established testing methods and responsibilities. Performs and appropriately documents routine maintenance and quality control procedures on specified equipment and troubleshoots as needed. Performs other duties as assigned. Updates knowledge, skills and applies appropriately. Maintains age-specific and other required competencies. Works both independently and as part of a team with general supervision and/or periodic review by supervisory staff. Experience performing moderate complexity testing such as urine microscopy and post-vasectomy sperm count preferred.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable
Education

High School Diploma or Equivalent Required
Experience

Not Applicable

Key Skills

Specimen CollectionLaboratory ProcessingPatient IdentificationWorkflow OrganizationQuality ControlEquipment MaintenanceTeam CollaborationIndependent WorkModerate Complexity TestingDocumentationTroubleshootingComputer SystemsTesting MethodsAge-Specific CompetenciesCommunicationCompassionate Care