Microsoft AI Business Process Solution Specialist

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a Microsoft AI Business Process Solution Specialist, you will help organizations transform their business processes and technology to adapt and thrive in today’s data-driven AI Age. You will form strong relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams. 

• Execute prioritized and incentivized AI Solution Plays across Sales, Service, ERP, and Low Code, driving core offerings and amplifying their value with Copilot and AI Agents.
  
  
• Meet and exceed AI Business Process revenue and account quota targets by generating qualified pipeline, landing business value, and formalizing customer agreements.
  
  
• Lead discovery sessions with a business-outcome mindset, uncovering customer priorities, success metrics, and value gaps to shape and quantify proposed solutions.
  
  
• Engage and build relationships with CxO and Business Decision Makers as an AI Business Process Transformation advisor, proactively delivering the One Microsoft and AI narratives, business-outcome presentations, high-level demos, and solution envisioning.
  
  
• Demonstrate and articulate a clear understanding of Microsoft’s competitive differentiators and unique value propositions in every engagement, leveraging competitor replacement programs.
  
  
• Initiate and orchestrate partner co-sell motions, leverage partner investments, conduct technical proof validations, and facilitate partner workshops.
  
  
• Build and deliver compelling business cases, Total Cost of Ownership (TCO) analyses, and commercial deal constructs for customers.
  
  
• Strengthen alignment with the Customer Success Unit by positioning Unified Enhanced Solutions and driving customer consumption.

Required/minimum qualifications

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.