Senior Business Planner

We are seeking a strategic and analytical leader to join our organization as a Senior Business Planner. This role is pivotal in shaping how we drive customer growth through innovative services & support models, monetization strategies, and AI-driven experiences. You will partner across product, sales, and operations teams to design products and offerings that accelerate adoption, deepen engagement, and maximize lifetime value for customers.

The Services Strategy & Business Planning team leads Microsoft’s end-to-end services strategy, working across the company to drive a cohesive and competitive portfolio of services offers. We foster an inclusive and diverse culture of individuals who can grow their careers in a supportive environment. As a Senior Business Planner you will play a central role in how services are designed, packaged, priced, and transacted at scale across Microsoft and our partner ecosystem.

You’ll work on the end to end lifecycle of services to crystallize strategy, validate market insights with research and financial modeling, evaluate packaging strategies, price services and launch offers that customers and partners can buy. If you’ve honed your craft in product management, pricing strategy, marketing, management consulting this is a high visibility opportunity to translate structured thinking into scaled business impact. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

• Partner across the broader Microsoft organization to develop strategic initiatives for growth. You will define and document growth strategies and ensure the initiatives are aligned, well understood, and prioritized across teams.
• Build and optimize business models for services that balance customer value, profitability, and competitive positioning. You will define monetization strategies, packaging, and pricing to drive attach, adoption, margin, and retention revenue.
• Create data-driven insights through a deep understanding of customer, product, and services to identify growth opportunities and inform investment decisions.
• Drive analytical decision making by sizing business opportunities, structuring pricing experiments, defining success metrics, and optimizing pricing, packaging, and portfolio positioning.
• Innovation & AI Integration: You will partner to drive transformational initiatives embedding AI into our offerings, detailing the experiential and economic impact of AI.
• Lead cross functional v teams inclusive of Engineering, Finance, Marketing, Services, and Sales to steer the launch and adoption of new services.
• Create executive grade narratives with clear strategic recommendations to influence senior leadership direction; drive decisions and change management with key stakeholders & partners.

Other 

• Embody our culture and values.

Required/minimum qualifications

Business Planning IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.