Front Desk Mid Day Friday Mornings

<div class="trix-content"> <div><strong>Front Desk Early Mornings </strong></div><div>Gold’s Gym Langley is hiring a part-time Front Desk Receptionist, with the potential to grow! Are you outgoing, enthusiastic, and have a passion for fitness? We would love to hear from you!<br><br> </div><div> <strong>About Gold’s Gym Langley<br><br></strong>Located north of Langley Township, Gold's Gym Langley is out largest facility. Spanning 3 floors, featuring a pool, hot tub, tanning, group classes and personal training services. Featuring an amazing assortment of your favorite lifting equipment.<br><br>ABOUT THE ROLE:<br><br> </div><ul> <li>M<strong>ust be available 4 days a week</strong> </li> <li><strong><em>Tuesday and Thursday 10:00am-6:30pm</em></strong></li> <li><strong>OPENING SHIFTS: Friday 4:45am-10:45am / Sunday 6:45am-1:45pm*</strong></li> <li>*Weekend shifts may be require upon request. </li> <li>NO extended time off for travel in the first 4 months of employment. (Including Christmas) </li> </ul><div><strong>What we need from you</strong></div><ul> <li><strong><em>Valid First Aid certification an asset.</em></strong></li> <li>Service driven with an enthusiastic attitude.</li> <li>Previous customer service experience required. </li> <li>Ability to work in a fast paced environment. </li> <li>High school diploma required.</li> <li>Excellent written and verbal communication skills.</li> <li>Fluent in English - Ability to speak other languages an asset. </li> <li>Proficient in Microsoft Office (Word, Outlook, Excel, etc.).</li> <li>Knowledge of cash handling / previous experience with POS terminals.</li> <li>Ability work both alone and in groups. </li> <li>Critical thinking / problem solving skills. </li> <li><strong><em>Must have reliable transportation (vehicle) OR live within walking distance. </em></strong></li> </ul><div><strong>Key Responsibilities</strong></div><ul> <li>Ensure facility is open on time and members are able to check in at start of day. </li> <li>Greet members and guests enthusiastically to encourage a positive culture at the club.</li> <li>Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.</li> <li>Monitor member check-ins / Check-in guests ensuring all policies and processes are </li> <li>Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.</li> <li>Complete all guest check in procedures.</li> <li>Efficiently and effective input and update daily cash reconciliation documents</li> <li>Process point of sale items, such as retail and concession sales.</li> <li>Check in all members and guests using the proper registration procedures.</li> <li>Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.</li> </ul><div><strong>What We Offer</strong></div><ul> <li>Positive, rewarding, and collaborative team environment.</li> <li>Complimentary gym membership.</li> <li>Discount on Gold’s Gym merchandise and services.</li> </ul><div> <strong>NOTE</strong>: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.<br><br> </div><div>Gold’s Gym British Columbia is an equal opportunity employer. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.</div> </div>