Question
FULL_TIME
5-10

[LTA-FIN] MANAGER, COLLECTIONS, RECEIVERABLES AND REFUNDS

12/14/2025

The Manager will oversee the Collections, Receivables and Refunds Division, ensuring timely and accurate processing of collections and resolving discrepancies. The role also involves preparing financial reports, conducting audits, and driving process improvements.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector. Our mission: Engineering Digital Government, Making Lives Better. Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do. As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
About the Role

[What the role is]

Manager, Collections, Receivables and Refunds

[What you will be working on]

You will be part of the 1 Collections, Receivables and Refunds Division in our Finance team responsible for the accounting and operations of the collection and receipting functions. This role will provide you with the opportunity to gain insights on and enhance on collection and receipting controls; drive process improvements and co-solution with our internal business groups to derive policies/processes/system solutions to support an effective collection and receipting function.

Your roles will include:
 

a) Overseeing a team of staff to ensure timely and accurate processing, accounting and reconciliation of collections from various payment channels to our sub-systems’ records and resolving discrepancies noted, in compliance with Standard Operating Procedures and Financial Guidelines.
 

b) Reviewing monthly audit schedules for bank, deposit and revenue accounts and executing the year-end financial closing processes for the accounts receivable function including liaising with external auditors to support annual financial report preparation.
 

c) Preparing annual revenue projection submission, proposal for procurement of services as well as management analysis reports, as required.
 

d) Conducting regular review and update internal controls and Standard Operating Procedures (SOPs) and Financial Procedures Manual and providing support for audits, including timely information provision and management responses.
 

e) Participating/ leading in system development and enhancement initiatives for financial functions and driving business process reviews and identify opportunities for digitalisation and RPA implementation.
 

f) Providing timely and effective business advisory support to internal and external stakeholders to address any collections related issues or ascertain accounting treatments for receipts/collections.

[What we are looking for]

  • Knowledge in Accountancy or equivalent professional qualifications.
     

  • Minimum 6 years’ relevant working experience with at least 2 years in supervisory position is preferred.
     

  • Effective team player who is committed and self-driven.
     

  • Strong interpersonal and communication skills, resourceful and able to work independently.
     

  • Meticulous with numbers and competent in Microsoft Office applications.
     

  • Knowledge of SAP financial systems & Robotic Process Automation (RPA – UiPath, Python) will be an added advantage.
     

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.

Key Skills
AccountancySupervisory SkillsInterpersonal SkillsCommunication SkillsAnalytical SkillsMicrosoft OfficeSAP Financial SystemsRobotic Process AutomationProcess ImprovementInternal ControlsFinancial ReportingTeam ManagementAudit SupportRevenue ProjectionDigitalisationBusiness Advisory
Categories
Management & LeadershipFinance & AccountingGovernment & Public Sector
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