Planner or Scheduler

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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This position is located in Darra, a great central location to look after the scheduling of our Glazing jobs.

With Brisbane River as the borderline, our jobs are allocated in two regions. The north side, from the Sunshine Coast to Brisbane, and the south side, from Brisbane, down to the Gold Coast. 

To be successful in this role, you will be responsible for ensuring the timely coordination of goods and services, driving the success of our daily operations and projects.

As a Planner or Scheduler, your responsibilities will include:

• Interpreting documentation and information to ensure clarity and precision.
• Communicating effectively with glaziers about job requirements & customer expectations
• Keeping customers informed with timely updates on lead times.
• Coordinating glazing resources including with 3rd party service providers when required
• Maintaining accurate records in a fast-paced, KPI-driven environment
• Supporting team members in various tasks as needed

We’re looking for candidates who are:

• Flexible and available to work set hours, Monday to Friday.
• Team players who are genuine and customer-focused.
• Skilled in managing customer expectations with strong communication abilities.
• Proficient in providing written correspondence and comfortable with technology.
• Adaptable to changing priorities and challenges.
• Experience with Simpro or planning systems is a plus.
• Familiarity with windows, shutters, garage doors, glass, or trades scheduling/planning is advantageous.

What We Offer:

• Work alongside supportive and experienced leaders committed to your growth.
• Participate in company-wide reward and recognition programs.
• Access to ongoing learning and development opportunities to enhance your skills.

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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.