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Patient Service Coordinator

12/15/2025

The Patient Service Coordinator will perform patient check in and out procedures, including entering demographic and insurance information into an EMR system. They will also prepare charts for upcoming appointments and process medical records requests efficiently.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
For more than 30 years, National Spine & Pain Centers affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Extraordinary Physicians With credentials from the world’s most influential institutions – and in some cases holding double and triple board certifications – physicians in the NSPC network include some of the most highly trained and globally recognized specialists in pain management. Leading Edge Research NSPC’s network of physicians are also leaders in pain-related research – having authored hundreds of manuscripts published in peer-reviewed medical journals and dozens of book chapters.
About the Role

Description

Reports To: Center Manager

Shift Schedule: Days, 7am - 5pm (varies)

Job Category: Administrative

Job Status: Non-Exempt

For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.

Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

What we offer:

  • Paid time off (PTO) & 8 company paid holidays
  • Tuition reimbursement
  • 401k with employer matching
  • Competitive health, vision and dental benefits
  • Employer paid long term disability benefits
  • Pet Wellness coverage, legal assistance and identity protection
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Tickets at Work- savings on favorite brands, travel, tickets, dining and more!

What you will do:

  • Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
  • Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
  • Prepare charts for upcoming appointments and process medical records requests in an efficient manner.

Requirements

We require the following:

  • High school diploma or general education degree (GED) equivalent.
  • Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
  • Experience with Electronic Medical Records (EMR) systems, required.
  • Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.

National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Key Skills
Patient Check InPatient Check OutDemographic InformationInsurance InformationEMR SystemsMedical RecordsChart PreparationAuthorization ManagementOutstanding CopaysAdministrative SkillsCommunication SkillsOrganizational SkillsAttention To DetailCustomer ServiceProblem SolvingTeam Collaboration
Categories
HealthcareAdministrative
Benefits
Paid Time OffTuition Reimbursement401k With Employer MatchingCompetitive Health BenefitsVision BenefitsDental BenefitsEmployer Paid Long Term Disability BenefitsPet Wellness CoverageLegal AssistanceIdentity ProtectionMental Health ResourcesEmployee Assistance Program
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