Technology Consultant (Apps - AI)

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
 

• Collaborates in the pre-sale process with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) by providing technical guidance, translating business requirements, or identifying possible existing or new solution offerings to help shape the deal and influence budgetary estimates. Contributes to Solution Review Meeting (SRM). Develops proposals or statement of work (SOW). Directly engages customers and internal teams to influence closing the deal. Actively involves themselves in Technical Quality Assurance (TQA) process. 

• Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. 

• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability. 

• Leads meetings with customers/partners to identify business needs and create a vision. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements. 

• Participates in project planning in projects by collaborating with other subject matter experts in identifying the current and future business value of planned solutions. Assesses technical and business risks in programs and develops mitigations. Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).  

• Provides oversight and leadership on work streams or a partner team to implement solutions. Follows Industry Solutions processes in the implementation process and aligns solutions with the intent of the architecture and meeting customer/partner business goals.  

• Manages complex escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed. 

• Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community. 

Additional or Preferred Qualifications

• 3+ years leadership experience in the following functional areas:
  • AI Experience
    • Hands-on experience with LLM orchestration frameworks such as LangGraph, LangChain or Semantic Kernel, including building multi-step chains, tool integrations, and agent-based workflows.
    • Practical experience with Azure OpenAI Service: deploying models, managing capacity, using embeddings, and integrating Azure AI Search/Vector Search.
    • Ability to design and implement RAG (Retrieval-Augmented Generation) solutions using LangChain, Semantic Kernel, or Azure native tooling—optimized for performance, accuracy, and cost.
    • Solid understanding of prompt engineering, structured prompts, structured outputs, caching strategies, and LLM observability.
    • Proficiency in run Agents Evaluation, creation of golden datasets, curation, metrics understand, best practices and ability to handle Evaluation Frameworks such as RAGAS, Foundry Evaluation SDK, etc.
    • Basic knowledge about Responsible AI principles, like Red Teaming, Guardrails, Ethics AI, etc.
  • DevOps – expertise with Azure DevOps, Github Actions, Terraform, ARM Templates, Bicep, YAML, PowerShell, Python or other scripting language, CI/CD, Unit/UI Testing
  • Cloud technologies
  • Development languages (e.g., C#, JavaScript, PHP, Python)
  • Data & Analytics – knowledge in data modeling, ETL/ELT pipelines, and tools such as Azure Data Factory, Microsoft Fabric, and Azure Databricks.
  • Application Lifecycle Management (e.g., Agile, SCRUM, TFS)
• 5+ years leadership experience in relevant area of business.
• Technical certifications based on domain (Azure Developer Associate, Azure IoT Developer, DevOps Engineer Expert, Azure Solutions Architect Expert, Azure AI Engineer or similar).
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).
• Software Engineering Skills
• Advanced in Spanish

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.