Trainee Case Handler (Technical role Law)

<p style="padding: 0px 0px 10px; margin: 0px; white-space: normal; display: block; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 300; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: robotoFont, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;">This role is ideal for <strong style="font-weight: 500;">Law Graduates looking to a career in Conveyancing,</strong> who would like to gain knowledge and practical experience.&nbsp;</p><p style="padding: 0px 0px 10px; margin: 0px; white-space: normal; display: block; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 300; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: robotoFont, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;">This role is with one of the leading Uk law firms. Full training for the role will be provided to ensure you can develop skills and abilities to progress and to develop into the full requirements of a Case Handler role.</p><p style="padding: 0px 0px 10px; margin: 0px; white-space: normal; display: block; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 300; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: robotoFont, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;">You be will be required to assist the Re-Mortgage Team Manager with any and all administrative duties to support the conducting of legal matters on behalf of clients.&nbsp;</p><p style="padding: 0px 0px 10px; margin: 0px; white-space: normal; display: block; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 300; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: robotoFont, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="padding: 0px 0px 10px; margin: 0px; white-space: normal; display: block; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 300; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: robotoFont, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;">This role involves but is not limited to:</p><ul style="margin: 0px; padding: 5px 0px 15px 35px; color: rgb(85, 85, 85); font-family: robotoFont, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><li style="margin: 0px; padding: 2px 0px 2px 5px;">To work with team members to ensure the highest level of customer service is maintained at all times</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Following file opening procedures with in guidelines</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Logging on incoming post details&nbsp;</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Filing/scanning and photocopying documents and plans</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Liaising with lenders and mortgage brokers in a professional manner</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Drafting and proof-reading of Deed of Postponements</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Drafting and proof-reading of Transfer of Equity’s/Assents</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Drafting and submitting SDLT’s to Inland Revenue.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Supporting Case Handlers in dealing with unregistered properties as and when they arise</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Supporting Case Handlers with Shared Ownership properties</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Supporting Case Handlers in dealing with Islamic Mortgages</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Supporting Case Handlers in dealing with Indemnity Policies.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">To respond to client enquiries in a manner conducive to the promotion of business and personal relationships and to ensure that client expectations are met</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">To process all data and information in accordance with the firm’s confidentiality procedures and data protection requirements</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">To organise and prioritise individual caseloads in order to meet the firms and industry targets.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Answering phone calls promptly and taking messages</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Obtaining official copies and documents from the Land Registry/LMS as appropriate</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Title checking whether property is freehold or leasehold/name and address match, restrictions and other non-standard issues</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Requesting and frequently chasing redemption from mortgage lenders</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Chasing outstanding documents from borrows/brokers by phone and letter (where applicable)</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Checking redemption statements for penalties, shortfalls and sending copies to borrowers&nbsp;</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Taking shortfall payments adhering to money laundering regulations and the Firm’s policies.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Chasing discharge documents from mortgage lenders, sending discharge documents to the Land Registry, dealing with overpayment cheques within our post completion procedures.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Processing data accurately and effectively on the case management system as required.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Processing all data and information in accordance with the firm's confidentially procedures and data protection requirements.&nbsp;</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Chasing various documents by phone to enable a file to be booked in for completion.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Within our booking in process, updating the system, confirming completion date with borrower, dealing with and obtaining shortfalls by phone.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Performing daily Completions.</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Submitting applications to Land Registry and dealing with any requisitions raised</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Notices to management companies/landlords - serving and issuing cheques.</li></ul><p style="padding: 0px 0px 10px; margin: 0px; white-space: normal; display: block; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 300; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: robotoFont, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</p><p style="padding: 0px 0px 10px; margin: 0px; white-space: normal; display: block; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 300; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: robotoFont, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;">Requirements:</p><ul style="margin: 0px; padding: 5px 0px 15px 35px; color: rgb(85, 85, 85); font-family: robotoFont, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><li style="margin: 0px; padding: 2px 0px 2px 5px;">Strong IT Skills Outlook, word, excel</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Good communication skills and a professional telephone manner</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">A proactive approach to working</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Excellent attention to detail</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Good organisational skills</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Ability to work well under pressure and to tight deadlines</li><li style="margin: 0px; padding: 2px 0px 2px 5px;">Ability to work well independently and as part of a team</li></ul>